Could have been the Best Cruise Experience

Item: MSC Seashore
Rating: 4.3
Author: mmfrater

MSC Seashore Cruise Review to Caribbean - Western

mmfrater

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 21

Overall rating:

4.3 out of 5

Verified Review

7 Night Western Caribbean (Miami Roundtrip)

Sail date: July 02, 2022

Ship: MSC Seashore

Cabin type: Balcony

Cabin number: 10211

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

When the Embarkation was so frustration and anger was so high, the staff could have been more understanding and empathetic. There should have be a complimentary way and a more courteous was to create the calm. It was my best friend first cruise - and did not know if she was going to get sick so we made the extra time to get her acclimated before we pulled off from port. It was her first trip abroad so she was expecting more courtesy from the staff. Therefore it took us a good night sleep. Then we woke up to a wonderful ship, fun, relaxation, nature and her beautiful Ocean

Embarkation

1 out of 5

OMG... The Worst, no matter the reason... A temporary Terminal; COVID; Overseas Travellers with Flight Delays.... It was lack of panning and organization and extremely rude Guest relation embarking and on Board. You would have thought the On-Board guest relations, knowing the issues at embarkation would be more understanding and compassionate.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

The Infinity Pool and Infinity Spa's; Shopping; Shows; Aurea

Entertainment

4 out of 5

Children's Programs

Senior

Service and Staff

5 out of 5

Except for the Maitre'D on the first night. After all the Embarkation fiasco, he was not empathetic, that we did not make our dinner time.

Ship Quality

5 out of 5

Yes, yes, yes... The ship was well maintained, it was huge and beautiful, our cabin was very functional.

Cabin / Stateroom

5 out of 5

Our Service Attendant Alfredo was excellent, he and our waiter made everything we had been through a distant memory. The bed was comfortable, well designed room, a surprisingly big bathtub well maintained. Plenty of Storage and shelving. Very clean and well sanitized

Ship tip

Wait for a port and for others to leave on excursions, then spend sometime getting to know the ship with less people around. It is very beautiful. Do not try to out-eat the All You can eat sushi... One must have a Gelato at Venchi's

Thumbs up

Ports of call

Miami, Florida

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Disembarkation

3 out of 5

Still too hectic with the lines. There must be a better way, to organize it, there we still too may lines, it felt as if they were herding us off, for the next herd

6 Comments

bonbida 2 years ago

😁

Thumbs Up 0

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Gwbigdog 2 years ago

Oops 😬 thanks

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javawoody 2 years ago

Thanks for the review

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AuntPinkie 2 years ago

When you start the trip that way it’s so hard to reassess your expectations. We found that on our last sailing. Glad you managed to enjoy the rest of your cruise!

Thumbs Up 1

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Dadm 2 years ago

Imagine the workload that the crew must have. Calming guests is not on their schedule. There will always be lines.

Thumbs Up 1

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byhisgrace 2 years ago

Appreciate your feedback

Thumbs Up 1

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