Very disappointing Service

MSC Seascape Cruise Review to Caribbean - Eastern

Cruisersoftoday

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

2.9 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip)

Sail date: March 05, 2023

Ship: MSC Seascape

Cabin type: Inside

Cabin number: 14228

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Not planning to use MSC again, Rude employees,cabins not linked for dining!!! Horrible service My daughters birthday cake request was not completed on time.

Embarkation

1 out of 5

My documents had to be reentered at the port after completing them on their website , a complete waste of time,

Ship experiences

Food and Dining

2 out of 5

Buffet was a damn joke, fast food items. Repeated choices for lunch all of the time, dinner options embarrassing!!!

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Comedian was terrific! Singers , piano players were also terrific!! Musical dancers were off, choreography was horrible!! Costumes 🤮 Club was beautiful , bars, lounges

Service and Staff

1 out of 5

They suck Where’s their customer service??

Ship Quality

3 out of 5

Ship was clean, new , beautiful Elevators total congestion as on the Florida Turnpike at 5pm!!! Not enough to handle sooo many guests on this huge ship. Scary to think of an actual emergency on board this huge ship with people.

Cabin / Stateroom

4 out of 5

Tiny, I hated it.