Overall, my cruise was amazing. I love MSC. Their ships are beautiful. I will definitely do the MSC Seascape again, but it would be in Yacht Club. Hopefully, the Robotron is working next time.
Embarkation
5 out of 5
This was the fastest embarkation I have experienced. MSC sent a text as to which Terminal to arrive, which entrance to use, & what time to show up. I followed the instructions. I was through security & on the ship is under 10 minutes.
Ship experiences
Food and Dining
4 out of 5
It would be 5 stars if the complimentary dining was better. They get it right in the specialty restaurants, Yacht Club, & now the buffet was much improved, but only the service saves the complimentary dining.
Onboard Activities
4 out of 5
The MSC Seascape is intended for families. It would be 5 stars if the Robotron was working. Without the Robotron, the Seascape is the Seashore. The pools, water park, water slides, & the Thermal Spa are all amazing.
Entertainment
5 out of 5
I wish there was a score between 4 & 5 stars. The first night theater entertainment was not good. I found out that MSC outsourced the entertainment for the theater. The best singer was underused & their weakest singer was overused. What saved the entertainment for me was the Le Cabaret Rouge. The MC was a singer named Sammulous. He was a contestant on AGT & is a 7-time winner on Showtime at the Apollo. He is by far the best singer I have heard while cruising.
Service and Staff
5 out of 5
Always top-notch!!!
Ship Quality
5 out of 5
Always top-notch!!!
Cabin / Stateroom
3 out of 5
The cabin was clean, but for this to be a new ship, it appeared that the furniture was old & outdated. At the very least, I expected the room to look similar to my room on the Seashore, which was amazing. The room was comfortable but being on the 10th deck put me 2 decks above deck 8, where many passengers were smoking. I could not enjoy the balcony as intended. The size of the room was nice. I have grown accustomed to MSC's small bathrooms. In addition, we had an odor in our room the whole week that no one could explain & it wasn't just our room. If MSC update the furniture in this room, figure out a better bathroom design, & I choose a higher deck, then this could have easily been 5 stars. We did share our concerns with MSC. They were very understanding, sent an apology card with chocolate covered strawberries to our room on the final night. This was classy.
Ship tip
Sail Yacht Club on MSC. This is my plan going forward!
My wife and I are going on seascape April 2nd and r torn. This being our first msc cruise we kindve want to see what regular cruise experience will bring, but also know on all other lines we been on the upgraded package on other lines is a hit sometimes and also a miss with some. Any advice being first time msc cruisers. We have been told just expect different with msc
Thank you so much for your review. We will be sailing with MSC in 24 days . With the reviews getting better all the time , we couldn’t be any more excited! We are booked in the Yacht Club and are really looking forward to it !
Thanks for a nice review. I have booked a cabin on deck 10, and now I am concerned about smoking on deck 8 that you mentioned. What was your cabin number?
Thanks for your honest feedback on the cruise. I'm 46 days out, and I'm really looking forward to the experience. Their have been many hit and misses with this cruise line thats why they call it experiences. I'm so excited that you said sammulos was there. I can't wait to hear that voice .....
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