Horrible service and no Covid spread prevention

Item: MSC Seascape
Rating: 2.4
Author: Alwaysups

MSC Seascape Cruise Review to Caribbean - Western

Alwaysups

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

2.4 out of 5

7 Night Caribbean & Bahamas (Miami Roundtrip)

Sail date: February 12, 2023

Ship: MSC Seascape

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Don’t go on msc . Worst service and food of all the cruise line

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5

Paid for 3 speciality restaurant i only one was ok .the butcher block the Seafood and Mexican was horribly both food and service

Onboard Activities

2 out of 5

Lack of crew to engage the passenger .

Entertainment

3 out of 5

Okay . Trying to cram large group of people into a small atrium was a nite mare

Service and Staff

2 out of 5

Lucky if you can get a drink . If you carry large wad of cash on board and tip cash directly to employee you will get service

Ship Quality

2 out of 5

Lack of cleaning. Specially buffet area and other common area .lack of paper towel and soap at hand cleaning station . No wonder I left with COVID . Coughing every Where by crew and passenger . Ship design … super spreader to tight of quarters

Cabin / Stateroom

2 out of 5

Balcony

Ship tip

This is my 4 cruise with msc . Done the yacht and other level . I keep giving msc another chance to get service and experience like royal , celebrity , holland . . Every time disappoint . Last cruise with them

Thumbs up

Ports of call

Ocean Cay MSC Marine Reserve, Bahamas

3 out of 5

Disembarkation

3 out of 5

8 Comments

valen 1 year ago

Wow, I guess 4th time was the charm.....

Thumbs Up 2

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Gwbigdog 1 year ago

Oops

Thumbs Up 0

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javawoody 1 year ago

Appreciate the review

Thumbs Up 0

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alioop 1 year ago

Sounds like you woke up on the wrong side of the bed to me …

Thumbs Up 2

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pollydore1 1 year ago

I cruise on MSC 3 times and I think they serviced was good, about to sail again in June.

Thumbs Up 2

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AuntPinkie 1 year ago

Appreciate your feedback. Sorry you were disappointed.

Thumbs Up 0

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4tanya 1 year ago

🤣

Thumbs Up 3

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CruzeFan 1 year ago

People either love or hate MSC. I have taken 4 Cruises for a total of 33 days in the past year with MSC and loved it. I thought the food, service, and entertainment, or equipment to or better than Carnival, or Royal Caribbean. I love the negative reviews since it keeps the prices cheap for those of us that enjoy it.

Thumbs Up 3

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