Beautiful New Ship In Need of Service and Dining Improvements

MSC Seascape Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 35

Overall rating:

3.8 out of 5
Verified Review
MSC Seascape

17 Night Msc Grand Voyages (Rome To New York)

Sail date: November 19, 2022

Ship: MSC Seascape

Cabin type: Oceanview

Cabin number: 5091

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Ship's crew is still on a "learning curve". If cruising with MSC, be prepared to be "nickled-and-dimed" for various on-board services.

Embarkation

4 out of 5
Efficient.

Ship experiences

Food and Dining

3 out of 5
VERRRRY SLOOOOOW service in the dining room. Food was so-so both in dining room and buffet areas.

Onboard Activities

3 out of 5
Typical on-board features--pools, jacuzzis, etc. Most specialty-type attractions were not used by mostly-senior passengers on this cruise.

Entertainment

3 out of 5
Except for two unique performers, stage shows were not memorable nor unique.

Service and Staff

4 out of 5
Friendly, accomodating staff. Conflicting information sometimes given in response to questions.

Ship Quality

4 out of 5
BIG ship! Prepare to do a lot of walking to reach different areas on-board.

Cabin / Stateroom

4 out of 5
Standard-type cruise cabin. Nothing unique.

Ship tip

Prepare to be "nickled and dimed" for any service and for such things as laundry, ice cream, gourmet coffee, etc.

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Barcelona, Spain

4 out of 5

Valencia, Spain

5 out of 5
Surprisingly beautiful and interesting city!

Cadiz (Seville), Spain

5 out of 5
Charming "small city", easy to walk in and close to port where ship was docked.

Funchal, Madeira

5 out of 5

Royal Naval Dockyard, West End, Bermuda

3 out of 5
Far from main city of Hamilton. Woeful lack of access to/from Hamilton when passengers disembarked from ship upon arrival!

New York, New York

5 out of 5

Disembarkation

1 out of 5
Disorganized! For early departing passengers who had to carry their own bags, had to arrive at an early assembly point and then had to wait OVER 2 HOURS before being allowed off the ship--enough annoyance to decide never to take an MSC cruise ever again!
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