some suggestions
MSC Musica Cruise Review to Europe - Eastern Mediterranean
Mediterranean from Cagliari (Sardinia)
Sail date: June 11, 2017
Ship: MSC Musica
Cabin type: Suite
Cabin number: 15013
Traveled as: Family (older children)
Reviewed: 7 years ago
Review summary
The staff's enthusiasm and ability to work with passengers. There needs to be some training on recognition of errors in Ship card when status sliver card Aurea and which does not agree with numerical code 601 or 609 when should be 431. Many staff persons assumed numerical code was correct but fortunately a few others did not although it took a while to get the coding error identified not by service desk but future reservation staff and then error was promptly corrected. Also need some training on forms for laundry and need for customer keeping one copy when submitting
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Venice, Italy Did not visit port