Fun Trip - Beautiful Bermuda

Item: MSC Meraviglia
Rating: 4.3
Author: hmguelpa

MSC Meraviglia Cruise Review to Bermuda

hmguelpa

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

4.3 out of 5

Verified Review

6 Night Bermuda (New York Roundtrip)

Sail date: April 28, 2024

Ship: MSC Meraviglia

Cabin type: Balcony

Cabin number: GUA

Traveled as: Singles/Friends

Reviewed: 6 months ago

Review summary

Guest services has to be better trained so they can actually answer questions and help out, although they do try. Dining preference seating needs to be better handled or better explained at booking. Chocolate shop is outstanding. It is a great cruise for the price, but it could be better.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

The food is good, as is the buffet. We did not eat in the specialty restaurants.

Onboard Activities

2 out of 5

Missed real trivia - they only had some sort of picture trivia and usually later, not during the day. Most of the activities were less than intellectual.

Service and Staff

4 out of 5

With the exception of one rude (less than) gentleman manning the main dining room desk, the crew was exceptionally wonderful.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Standard balcony cabin, but had all I needed.

Ship tip

The Meraviglia is the most beautiful ship I have seen.

Thumbs up

Ports of call

Brooklyn, New York

5 out of 5

Hey, it's home, so it's wonderful.

Thumbs Up 1

King's Wharf, Bermuda

5 out of 5

Disembarkation

5 out of 5

6 Comments

javawoody 6 months ago

Thanks for posting

Thumbs Up 0

Flag

Gwbigdog 6 months ago

Thanks for sharing

Thumbs Up 0

Flag

Skooby 6 months ago

It will take a couple more years for customer service to be up to par. The ship has only been home based in NYC for less than 2 years. Most of the staff are new. And they only have short contracts, so when most of them learn their jobs they leave and new employees take over. Other than the staff who lives in Brooklyn, many others don't stay, because they are overworked. Thanks for your review.

Thumbs Up 0

Flag

AuntPinkie 6 months ago

Appreciate your detailed feedback. Glad you enjoyed your cruise.

Thumbs Up 0

Flag

cruising2004 6 months ago

Glad you had a fun time! Thank you for your review.

Thumbs Up 1

Flag

HeavySeas 6 months ago

Thanks for sharing and glad you enjoyed your cruise

Thumbs Up 1

Flag

Other reviews of this sailing

Bermuda success

Amazing!

Best bang for your buck