Will never again travel with MSC

Item: MSC Meraviglia
Rating: 2.1
Author: nytravels

MSC Meraviglia Cruise Review to Caribbean - Bahamas

nytravels

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 25

Overall rating:

2.1 out of 5

Verified Review

7 Night Florida & Bahamas (New York Roundtrip)

Sail date: December 30, 2023

Ship: MSC Meraviglia

Cabin type: Balcony

Cabin number: 8089

Traveled as: Couple

Reviewed: 4 months ago

Review summary

Original ports were canceled due to weather, but the company did not offer any onboard reimbursement and did not let you add anything in after the itinerary had changed. Company would say things were complementary and then they were added to our bill afterwards and they told us to call corporate once our trip was done. You got what you paid for for the price of this cruise, but my partner and I will never again be traveling with the MSC line

Embarkation

1 out of 5

Getting on the boat was easy enough but rooms were not ready for multiple hours and we found fake eyelashes from last passenger still in our cabin.

Ship experiences

Food and Dining

2 out of 5

Food was fine. Buffet was unsanitary so we tried to eat more from the restaurants at the planned meal times. Our restaurant was under the casino and smelt like smoke which was unpleasant

Onboard Activities

1 out of 5

WiFi and tv was not accessible the entire last day of our trip and there was no way to use ship computers to look for events happening on the ship

Entertainment

2 out of 5

Premium shows were bad.

Service and Staff

1 out of 5

Nicole and dimes is on everything and were rude.

Ship Quality

3 out of 5

Common areas were clean but most people could not figure out how to use sinks.