I was very disappointed in the service. Crew was rude and not very helpful

Item: MSC Meraviglia
Rating: 3.6
Author: stephanieaburch

MSC Meraviglia Cruise Review to Caribbean - Bahamas

stephanieaburch

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 17

Overall rating:

3.6 out of 5

Verified Review

7 Night Florida & Bahamas (New York Roundtrip)

Sail date: June 04, 2023

Ship: MSC Meraviglia

Cabin number: 11342

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

Crowd control is a real problem in the buffet area and was very hard to find a chair by the pool decks. Whenever we could not find something on the ship the crew did not seem to know where it was either

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Food was great. Drink packages stink because they do not tell you half the stuff is not part of drink package.

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Children's Programs

5 out of 5

Staff in the kids club were great and plenty of activities

Service and Staff

3 out of 5

Our room steward and waiters were great. Other people around the ship were not as helpful especially when asking directions

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Brooklyn, New York

4 out of 5

Nassau, Bahamas

4 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

4 out of 5

Disembarkation

4 out of 5

7 Comments

Cruisers4Lyfe 4 months ago

Thanks for sharing

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Itspeace4me 1 year ago

Thank you for the review.

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Mish2cruise 1 year ago

We sailed that ship in March and I agree with you on the crowd control. The buffet lines were very strangely set up and this led to a lot of misdirection. Very beautiful shop though!

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javawoody 1 year ago

Thanks for sharing

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Gwbigdog 1 year ago

Thanks for sharing

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cruising2004 1 year ago

Sorry you were disappointed with your cruise.

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NIKKI7484 1 year ago

Similar experience. Thanks for sharing.

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Other reviews of this sailing

First and NOT last time on MSC

Decent Caribbean Cruise

What a great ship 🚢