Worst Bar Service EVER
MSC Meraviglia Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Port Canaveral Roundtrip)
Sail date: March 02, 2023
Ship: MSC Meraviglia
Cabin number: 8016
Traveled as: Singles/Friends
Reviewed: 1 year ago
Review summary
It's a real shame the bar service was so bad, because the ship was beautiful - modern and clean. Most everything else about the ship was very good, hence the two stars instead of one. . I simply could not get a drink without a HUGE effort. I would wait 45 min - 1 hour in a bar line, only to be told when I finally got to the front of the line that they were out of basics like tonic, ice, orange juice, particular beer brands, etc...... Every single bar was MASSIVELY understaffed and ill-supplied. The workers who were there were very good and trying very hard, but there simply were not nearly enough of them to meet the demand. It was so bad I simply considered it a deal breaker. If I had purchased a drink package, I would have felt like it was blatant robbery - charging for something they could not/would not provide. I would have fought for a refund. It's pure false advertising to offer "unlimited drinks" (or a large number of daily drinks) when it is impossible to actually obtain that promised amount of drinks. This was my first cruise with MSC, and it will be my last. I took this cruise as a "scouting trip" for our group of 15-20 regular cruisers, looking for other cruise lines to patronize. Obviously, I am advising my group to steer clear of MSC (as well as all reading this review). This photo was the bar in the casino. ONE guy behind the bar, and all those pissed-off people waiting forever trying to get a drink. Notice that nobody in this pic has a drink. Net result? The two largest money-makers for cruise lines, bar service and casino, received very, very little money from me because of the poor service. While I was wasting hours standing in line trying to get a drink, I could have been in the casino gambling. I also did not purchase a drink package (thankfully!), so I was unable to spend NEARLY as much as I wanted to on drinks. They are losing dollars trying to save nickels. BIG MISTAKE, MSC! You lost out on future cruises with my group of 15-20 due to this horrible service.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Avoid it unless you like waitint in 1+ hour lines trying to get a drink that may or may not be available when you finally get waited on.
Ports of call
Ocean Cay MSC Marine Reserve, Bahamas