Courtesy & Politeness

MSC Magnifica Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 75

Overall rating:

2 out of 5
Verified Review
MSC Magnifica

11 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: January 07, 2017

Ship: MSC Magnifica

Cabin type: Balcony

Cabin number: 9056

Traveled as: Couple

Reviewed: 7 years ago

Review summary

we had requested table for two. We checked with head of restaurant  Instead of being polite and say don't have he went on:-   have to  build ship twice as big and on and on----. The are are many courteous ways to say no. This ship stops at different ports and several hundred embark and disembark and if they tried they could have accommodated or have three small table in the same area.We decided to eat at cafeteria , I had special diet request but it could not be met but they call me how I am doing?. How is my diet. This was funny. I learn my lesson:  stick with American Cruises: you will be better off.

Ship experiences

Food and Dining

3 out of 5
more variety

Entertainment

5 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

5 out of 5
good

Ship tip

The ship had great entertainment program at Royal Theatre. Every night it represented different culture. Also great if one interested in Ballroom dancing.Fitness center, Thermal Area,pools all great. ( charges apply)

Ports of call

Civitavecchia (Rome), Italy Did not visit port

did nit visit. went to port.

Genoa, Italy Did not visit port

too cold to visit

Valletta, Malta

5 out of 5

Katakolon (Olympia), Greece Did not visit port

ship canceled. It snowed

Piraeus (Athens), Greece

5 out of 5

Limassol, Cyprus

5 out of 5

Rhodes, Greece

5 out of 5

Heraklion

5 out of 5
Was this review helpful? 75

4 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Thomas4    7 years ago

We had several table and/or time changes in the dining rooms on our cruises. Never had any problem with the maitre. Always very nice guys trying the best they could. I agree it's just a fault of one person being rude to you. So sorry for that. But I'm sure you met plenty of staff which was very nice and helpful.

glomarrone    7 years ago

So sorry that you had a bad experience on MSC.  I have sailed on two of her other ships and was pleased with the food and service.  I hope that your next cruise is a better fit for you. 

CrusinTim    7 years ago

Had to read this review a few times to decipher it's message! I'm guessing here but here goes....I am guessing you requested a table for two in the dining room and you could not be accommodated. After 7+ cruises I am sure by now you are aware that the dining "request" is just that, a request. The maitre'd in the dining room(s) can not accommodate everyone's request. Just imagine if every couple traveling alone requested a table for two. He/she probably came across rude because he/she had numerous requests for table changes which is no way an excuse but he/she is just human. What was your "Special Diet Request"? I have never heard when requested pre-cruise where a cruise line couldn't meet special dietary needs. I request one for my wife when we cruise and we have never been disappointed. Seems with all the green smiley faces, you had a better than 2-star time on your cruise!

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