Worst Cruise Ever!

MSC Divina Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 25

Overall rating:

2.9 out of 5
Verified Review
MSC Divina

7 Night Western Caribbean (Miami Roundtrip)

Sail date: December 28, 2023

Ship: MSC Divina

Cabin type: Balcony

Cabin number: GUA

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Upon embarking, o regard for the people. We had Diamond status and they didn’t care…We waited in line for hours.

Embarkation

1 out of 5
I wish I could give it less than one star. We arrived @ 2:00, our designated time and there was a line of over 2,000 people. Their computers were down and they didn’t let anyone on until after 3:00. My husband uses a cane and there were no options for him to sit while waiting hours. There were no signs for Priority Boarding.

Ship experiences

Food and Dining

1 out of 5
Food and menu were both repetitive and awful. Meat and chicken either under or over cooked. Butcher Blick was good. Service in dining room not good. No lunch service in dining room and buffet was too packed to get seating. My husband uses a cane and no crew ever offered assistance.

Onboard Activities

1 out of 5
Rained every day but one so no pool. One sunny day all pool chairs had towels on them with no people.

Entertainment

4 out of 5
Most were good - comedian catered to young parents with children - he should have been more general

Children's Programs

No children

Service and Staff

3 out of 5
Room steward was adequate. Breakfast in dr- had a hard time placing order as their English was bad. Service at dinner was barely passable. Never could get water filled or lemon for my water.

Ship Quality

3 out of 5
It was clean, but hard to get from one venue to the next. Most crew did not speak English and several times we were sent in the wrong direction.

Cabin / Stateroom

4 out of 5
Cabin was nice, however it was in the back of the ship. DR and theater were in the front. Very long walks for my husband with a cane.

Ship tip

Book Royal Caribbean!

Ports of call

Coxen Hole, Roatan, Bay Islands, Honduras Did not visit port

Raining so did not go sightseeing

Belize City, Belize Did not visit port

Costa Maya (Mahahual), Mexico

4 out of 5
Nice shopping

Cozumel, Mexico

4 out of 5
Nice shopping

Disembarkation

1 out of 5
Very slow
Was this review helpful? 19

5 Comments

Gwbigdog     10 months ago

Oops sorry 😞

javawoody     10 months ago

Interesting

cruising2004     10 months ago

Sorry you were disappointed with your cruise.

Lawnboy1956     10 months ago

If you were concerned about where your cabin was due to your husband’s mobility issues you should not take the cheap guaranteed cabin option, pay the extra and pick a specific cabin.

Niavlys     10 months ago

Another bad rating for MSC.. It seems that its what they are best at 😂😂

Other reviews of this sailing