Disappointed
MSC Divina Cruise Review to Caribbean - Bahamas
3 Night Bahamas (Miami Roundtrip)
Sail date: December 14, 2023
Ship: MSC Divina
Cabin type: Balcony
Cabin number: 13111
Traveled as: Family (young children)
Reviewed: 6 months ago
Review summary
The cruise turned out to be a great disappointment. We didn’t get to the port in the Bahamas or either port. I feel as if they didn’t care after that and just did whatever they liked after we were stuck at seafood for two days orthey didn’t reimburse us for anything and I feel as though I should be reimbursed because I didn’t get a chance to go to Nassau or to the private island, and that’s what I paid for. It seems to me like they had no interest in satisfying us or entertaining us once they realized we couldn’t go to either port due to the weather, I understand that we were still on but that’s not what I paid for. I didn’t pay to be stuck out on the sea for two days. I figured they should’ve been better at preparing for the weather and they should’ve had a better way of entertaining us people than just being lackadaisical frustrated in highly upset. Walking around the shit for two days I feel as if not a reimbursement should be at least half my money sent back to me I’ll give them back to me as a reimbursement or I should get a free cruise in the future with them. Other than that I have nothing great to say about them. I have nothing nice to say about them when we were leaving to depart off the ship, people were cutting in front of the lines and acting all crazy getting ready to fight, and the staff did nothing to prevent it, that is very unprofessional and I’ve been on cruises before and never experienced anything like this. That was the worst cruise I have ever been on and I pray that y’all do something to change how they deal with things I’m done I don’t cause I don’t have anything good to say I’m not a person that likes to say bad things about people, but this cruise was the worst.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Make sure there’s no weather forecast for bad weather
Ports of call
Ocean Cay MSC Marine Reserve, Bahamas