The worst experience ever!

Item: MSC Divina
Rating: 2.3
Author: englandmobileno

MSC Divina Cruise Review to Caribbean - Bahamas

englandmobileno

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 10

Overall rating:

2.3 out of 5

Verified Review

3 Night Bahamas (Miami Roundtrip)

Sail date: December 14, 2023

Ship: MSC Divina

Cabin type: Balcony

Cabin number: GUA

Traveled as: Family (young children)

Reviewed: 5 months ago

Review summary

I dont like MSC at all -I wish there was a way I can get my money and time back.

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

One of the reasons, I booked this cruise was to partake in the diverse menu options that were advertised – which I loved. The international food did not look appealing nor edible. The American menu was basis and the lines were long because it was the only edible familiar food on the ship. The food became limited at some point and we were all forced to hunt for food. All I ate was bread and fruit to get me through. Very disappointing to say the least and lost some inches.

Onboard Activities

1 out of 5

Upon walking through the ship we notice how dull and not welcoming the environment was… There was no music and if it was it was very low (we couldn’t hardly hear anything). Most of the larger pools were closed (why if we have a whole ship full of people and with kids who are stuck on this ship?). The kids slide was not available (which was the highlight of our trip). The available hot tubs were crowded beyond capacity! The big video screens in the common areas had still picture and under the circumstances we should have been allowed to view movies. There was none.

Entertainment

1 out of 5

The big video screens in the common areas had still picture and under the circumstances we should have been allowed to view movies. There was none. and no additional entertainment.

Children's Programs

1 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5