Worst travel experience ever

MSC Divina Cruise Review to Caribbean - Bahamas

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 11

Overall rating:

1.6 out of 5
Verified Review
MSC Divina

3 Night Bahamas (Miami Roundtrip)

Sail date: December 14, 2023

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 13093

Traveled as: Large Group

Reviewed: 5 months ago

Review summary

This cruise was terrible. They went out to sea knowing about the storm, the ship tracked in a storm the entire time. The boat was constantly rocking heavily, patio furniture going everywhere, drinks and food spilling. Never ported , kept at sea. No port fees were refunded. They gave passengers $100, but didn't refund the actual person who paid for reservations. Late getting into port To get off ship, we were rudely kicked out of cabins, sent with 1000's of people to wait for over 3 hours in lounges and casinos, fights broke out, staff were rude. The worst travel experience ever!!

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5
Low quality

Onboard Activities

1 out of 5

Service and Staff

1 out of 5
Treated terrible by many staff

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5
Very outdated, bugs in one of the cabins

Ship tip

Don't do it

Ports of call

Miami, Florida

3 out of 5

Nassau, Bahamas Did not visit port

We got stuck at sea due to weather, the ship stayed with the storm, constantly rocking heavily

Ocean Cay MSC Marine Reserve, Bahamas Did not visit port

Stuck at sea the entire time. They gave cruise passengers $100,rather than crediting the person who paid for the trip. And we didn't get a penny of port fees back even when we never ported

Disembarkation

1 out of 5
Terrible, we were 5hrs late getting off ship, kicked out of our rooms, kept like cattle in lounges etc if ship with 1000,s of passengers. There were fights, the crew was short with passengers and rude. Simply the worst travel.
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