STAY AWAY FROM THIS CLOWN-SHOW

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Review summary

Cruise has not even left yet and it has been a horror show! These guys are a bunch of clowns!! The website is completely screwed up, NEVER works. Staying at Ocean Cay for two days so booked a cabana for the first day and can't book one for the second day because the website says we already booked a cabana!! They have charged us over $1,000 for "something" and have been on customer service call for 75 minutes now and they say they are getting us a supervisor but they never get one! They can't even tell us what the $1,000 charge is for! We should have listened to the reviewers who said to stay far away from this clown-show and book anywhere else, even with Gilligan on the SS MInnow, before going with this worthless, useless, inept, incompetent clown-show called MSC Cruises. STAY FAR AWAY! BOOK ANYWHERE ELSE! YOU WILL BE FRUSTRATED AND RIPPED OFF!!!!

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Port Canaveral, Florida

Nassau, Bahamas

Ocean Cay MSC Marine Reserve, Bahamas

Disembarkation

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