For a 12 day cruise we were very much looking forward, sadly, more negatives than positives.

MSC Divina Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 9

Overall rating:

3 out of 5
MSC Divina

11 Night Caribbean & Antilles (Miami Roundtrip)

Sail date: February 07, 2020

Ship: MSC Divina

Cabin number: Balcony

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

The Divina is a beautiful ship, and the staff is nice and hard working. That's about it. Folks in the group we cruised with had been on the Divena 2 years ago, and agreed the experience now is much deteriorated. One couple in our group has been on around100 cruises, they said they'd never cruise MSC again. One cabin had a water leak in the ceiling, flooded out the bathroom, she lost all her makeup, and was put in an interior cabin with no card to get back in if she left the cabin. The credit they gave her didn't even cover the makeup she lost. MSC seems to be turning into a budget line, and it's showing. Before anybody comments "book yacht clup", if I could afford that, I wouldn't be on MSC!

Embarkation

4 out of 5
Embakation was fine, maybe a half hour, cosistient with other cruises we have taken.

Ship experiences

Food and Dining

2 out of 5
I was very excited about cruising on a "European" cruise line. I was hoping for a variety and quality of food that just wasn't there. Of the times that we ate in the main dining room, the food was, to me, the quality of a budget restaurant. The day that they had prime rib, the joke at our table was "it's the best pot-roast we ever had". In the buffet, the only thing that was outstanding was the pizza, which they served all day. Most of the time, 3/4 of the buffet stations were closed. Strange things like a taco night/station with no taco meat or taco sauce. Bagels, no cream cheese to be found. I know cream cheese is primarily an American thing, but still, know your passengers, having some cream cheese patties is not that big an expense.

Onboard Activities

4 out of 5
We enjoyed the Garden Pool area , deck 15 at the stern of the ship very much. Adults only. Beautiful place to be when departing port.

Entertainment

We did not go to any of the shows, so no opionion.

Children's Programs

We did not travel with children.

Service and Staff

3 out of 5
5 stars for the staff, they worked very hard and were very nice. But they are understaffed in most areas, so the service suffered.

Ship Quality

4 out of 5
It's a beautiful ship, but the layout is the strangest I've been on. Restaurants and shops were scattered about, took a while to find places.

Cabin / Stateroom

2 out of 5
We had booked an outside balcony cabin. The pictures on the MCS website showed a spacious area with a 2 seat sofa, and a nice desk area. That was the case in a partners cabin, but not ours. Same price. Just a tiny desk with a "cube" for a seat, no other place to sit in the cabin but on the bed. Long narrow cabin with barely enough room for 2 people to navigate at the same time. A very big disappointment.

Ship tip

The ports of call below are wrong for this 02/07/2020 12 day cruise.

Ports of call

Miami, Florida Did not visit port

We live in Florida, so to us, Miama was just the port of embarkation and disembarkation.

Roadtown Did not visit port

First Port of Call was Falmouth Jamica. They switched it to Ocho Rios, because of "bad weather". We docked at an old Bauxite loading pier, nothing to do there unless you booked a last minuite excursion, we stayed on the ship.

St. John's, Antigua Did not visit port

2nd port was Aruba. Too short a stop to do anything other than walk around for a bit.

Basseterre, St. Kitts Did not visit port

3rd port was Cartagena, Colombia. We did the hop on hop off excrusion, we enjoyed this port of call the best.

Philipsburg, St. Maarten Did not visit port

4th port of call was Panama, we took the train that runs from the Atlantic to the Pacific. A bit pricey, but was very nice.

Nassau, Bahamas Did not visit port

5th port was Costa Maya Mexico, nice enough little port owned area to wander around, lots of jewelry and trinket shops, food and drink. Finshed the cruise off at the MSC owned Ocean Cay, a pleasant enough place, but nothing extrodinary.

Disembarkation

5 out of 5
A seperated line for US/Canada citizens, to disembakation for us was a breeze. Customs pretty much just waved us through.
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