OverPromise and UnderDeliver

MSC Divina Cruise Review

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 71

Overall rating:

3.6 out of 5
MSC Divina

11 Night Caribbean & Antilles (Miami Roundtrip)

Sail date: December 06, 2019

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 10057

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Itinerary was great. price was great,but that’s where it ended. The most uncaring unprofessional crew I’ve ever encountered except for cabin steward. I sincerely think they will fail in the America market. They cater to Europeans especially Italian German and Spaniards. Just my honest opinion and I did not let it cause me to dislike our time onboard. You make your own vacation , sometimes people can make it better or worse

Embarkation

2 out of 5
No communication with ship and port. Promised Status Match, Diamond Plus on Royal Carribean, but stood in line with all others. Not being a snob, but not what we were expecting

Ship experiences

Food and Dining

3 out of 5
Buffet was fine for a Buffet The fish on the ship at dinner was excellent as well as the Pheasant dinner Waiter was so so as English was his third language and sometimes the orders were not correct.

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Same cast for 11 days can get a little long in the tooth Italian ship equals Italian entertainment Some variety would have gone a long way

Service and Staff

1 out of 5
Room Steward was best I’ve had in a long time (we have over 50 cruises) That is where it ends. Loyalty Ambassador was a complete jerk and snob. Look down on the Dirty Americans with distain. Smiles as he tell you to go fuck yourself

Ship Quality

4 out of 5
Beautiful ship but won’t last in the US market. I’ll never return and I’ll tell anyone within shouting distance the same

Cabin / Stateroom

5 out of 5
Nice balcony cabin Outside panel banged but a daily planner folded up did the trick to stop the noise

Ship tip

No tissues. No free ice cream. No TV. Don’t plan on having a chair if you go for a dip in the pool or get up to dance. Someone will keep it warm for you

Ports of call

Miami, Florida

3 out of 5

George Town, Grand Cayman

5 out of 5

Ocho Rios, Jamaica

5 out of 5

Willemstad, Curacao

5 out of 5

Oranjestad, Aruba

5 out of 5

Ocean Cay MSC Marine Reserve, Bahamas

5 out of 5

Disembarkation

1 out of 5
Saw a Chinese jump line and a fight broke out. 10 minutes later another swearing fest began at the early walk off. I understand people need to catch flights but the crew did nothing to help smooth the debarcation process
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4 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

Thanks for sharing your cruise.

cruisereckoning    4 years ago

Thanks for the review

DaveFarris    4 years ago

Don’t do it at any price point

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