MSC Divina Feb 4, 2017
MSC Divina Cruise Review to Caribbean - Eastern
Favorite - 1) The ship was very clean - both public and private areas. 2) The staff from captain to cleaning personnel was very professional and courteous. 3) I asked our room attendant for extra towels to be left and he made sure we had extra towels every day. 4) Alcohol drinks were well made - no skimping! 5) Entertainment/activity staff was great and very energetic.
Not so favorite - 1) Food flavor was good but hot food temperatures were not hot enough. This was true in the buffet and even the restaurant. In the buffet, I placed my hand on the glass top where the hot plates were placed and they were warm at best. 2) Elevators: Seemed that most days at least 1 elevator was 'out of service' for some part of the day. 3) Difficult to find available chairs at the pool areas - people placed towels on the chairs and then went off to breakfast. This isn't the cruise ship personnel fault but they should enforce a rule of no reserving of chairs. 4) I was disappointed that on 'formal night', men were allowed to enter the restaurant without a tie and jacket.
Overall - A good value for the money and yes, we'd take another cruise with MSC. Culturally, the staff is European. We did not have a problem with the cultural differences. If you're not willing to accept different cultures, this is not a cruise line for you.
Food and Dining
Service and Staff
Cabin / Stateroom
If you're looking for 'American' culture in staff, this is not the cruise line for you. We had no problems with the cultural differences. You need to be open and accepting in different persons. They are very European.