Operations feel like they are run by teh Three Stooges

MSC Divina Cruise Review to Caribbean - Bahamas

Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
3 Night Bahamas & Florida (Miami Roundtrip)
Sail Date: July 02, 2016
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 10176
Traveled As: Singles/Friends
Reviewed: 1 year ago

Food was excellent, entertainment in the main theater the best I have ever seen (and I have taken 47 cruises) staff were very nice, and the ship is perfectly maintained, but operations are mass chaos. I was confirmed for Late Seating for dinner; assigned to  Early upon arrival. No changes available,. Could not register for the cruise until you had a cabin assignment - got my cabin assigned  the day before the cruise and registration was closed,  They ran out of pool towels each morning. No facecloths in cabin unless you asked. No organized lines at buffet - people coming form all directions and cutting in front of you. Same with all lines for anything.  Asked to put a postcard to the U.S. with the stamp already on it into the mailbag for Miami and was told all mail has a $3.00 handling charge piece. You are charged $20.00 for lobster and $30.00 for prime rib in the main restaurant while other ships serve it free on Captain's Dinner night. Life boat drill very chaotic - I would hate to see this ship in a real emergency.  You show up for events (deck party, etc.) and it has had the time changed or been moved with no notice.  This cruise line is not one I would recommend to others. After this 3 day "test" of MSC, we cancelled a 10-day booking in Europe for next spring.

Food and Dining

5 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Lovely cabin and an excellent cabin steward. The television options really need to be expanded somewhat.

Ship Tip

Don't go unless you are a first time cruiser and have no expectations.

3 out of 5
3 out of 5
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