Pure Pleasure

MSC Divina Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 43

Overall rating:

5 out of 5
MSC Divina

USA, Honduras, Belize, Mexico, Bahamas

Sail date: April 02, 2016

Ship: MSC Divina

Cabin type: Suite

Cabin number: 15032

Traveled as: Couple

Reviewed: 8 years ago

Review summary

4/30/16 sailing on the Divina. Our travels include numerous sailings with various cruise lines and none of those can compare to our recent sailing on the MSC Divina. I have to admit, we were hesitant after our initial experience with the booking and the reviews. We decided to set no expectations except, to have a fabulous time and we did!

Our experience was one of just pure pleasure. From the time our luggage was unloaded to the time we left the terminal to return ho...me, nothing but exceptional service. The MSC Divina team/crew made us feel like we were the only passengers on the ship.

Embarkation and disembarkation was very smooth and quick. We were on the boat within 15 minutes after arrival.

The MSC Divina has a very attentive, polite, and personable crew. One that made us feel very welcomed and very special. Our Butler, Aaron was top notch! We especially enjoyed our conversations with him and appreciated his willingness to assist, my now fiancé, with planning his proposal to me our first day on board. Willie, James and Mae, were a delight in the Top Sail lounge! We cannot thank them enough, along with all of the team members of MSC, for making our sailing one to remember and so enjoyable.

The Divina is a beautiful ship and very well kept. Being ones who enjoys "quite", the Yacht Club ended up suiting us the best. The Top Sail Lounge and the One Pool were areas that we spent most of our time, both on sea and land days. The One Pool has a good breakfast bar, even will make to order. The Top Sail Lounge always had snacks, hot and cold h'orderves, dried fruit, nuts and pastries throughout the day and night. The service, well, superb. We never had to ask for anything. The crew was always on top of things. Even to the point of knowing our coffee and drink order. This is a prime example of the superb service that we received. 

Although we mostly stayed in the Yacht Club area, we did have time to appreciate the other areas of the ship. Many lounges where you can listen to great artists in a variety of genres. We thoroughly enjoyed listening to the talent. The shows were great! We are not much of "activity" people, so we did not participate in any.

Our room Cabin 15032, was a very good size with a lovely balcony, shower/tub and walk in closet; which I appreciated! We particularly enjoyed not having anyone to the right of us. Our room was always kept clean and the little special touches at night, chocolate covered strawberries, Italian cookies and chocolates, were lovely. I can't say enough about how pleasant the Butler and Room Attendant were. I especially like the fact the they always had smiles on their faces although they have had a long working day. We did not agree with the "no tipping" rule. We feel that if someone provides exceptional service, then they should receive an exceptional tip. Needless to say, we provided tips throughout the sailing and at the end and enjoyed doing so.

This was our first sailing with MSC and it will not be the last! We enjoyed ourselves so much, that on the day after we returned home, we booked our 2017 sailing (Yacht Club), same cabin - with fingers crossed we will see Aaron, Willie, James and Mae again!

Well done Divina!!!

See you again April 2017!                               

Ship experiences

Food and Dining

3 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

In reading reviews, we found that people did not like the cabin location because of the door to the inside pool area, downstairs, could be heard opening and closing. We did hear it but it did not make much of a bother to us. We booked the same cabin for next year.

Ports of call

Miami, Florida

5 out of 5

Falmouth, Jamaica

5 out of 5
Bamboo Blu Beach - highly recommend - just a short taxi ride and the beach is simply gorgeous!

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

5 out of 5
We were a little disappointed when we did not pull into the same Cozumel port as last year. However, all it took was an $8.00 taxi ride to the other port - Puerta Maya. We love to sit in the beach area at Ponchos Restaurant.

Nassau, Bahamas

5 out of 5
About a 1/2 hour ferry ride to a beautiful private island, right next to sandals. Beach chairs and umbrellas provided. The food was fantastic!

Traveler Photos

Bamboo Blue Beach Ocho Rios Cabin 15032 Yatch Club
Was this review helpful? 43

12 Comments

margie1028    8 years ago

Thank you rosaliecuocci!

rosaliecuocci    8 years ago

We were in 15001 Yacht Club , we did back to back cruises 4/23 & 4/30 we had a fantastic time . Miss LeMuse restaurant and the wonderful people there. We will go MSC again but different itinerary. Exited for the new Ship coming up in 2017.

chrisquo    8 years ago

@margierivera I may be booking for that same cruise. I'll know by next week

margie1028    8 years ago

Thank you so much for your comments, will be on Divina on August 20th, 2016 looking forward to exploring this new ship and cruisr line.

chrisquo    8 years ago

@Attoromas Thanks. I'm going to have to also block out the negative reviews and just experience it for myself

attoramas    8 years ago

Thank you Pandaman for answering the previous question! 

 

Chrisquo - have a fabulous time! 

 

Amber4141, I am sorry that you did not have the same experience.  We did have an opportunity to appreciate all of the lounge, open areas, and etc. on the ship.    We found them to also be very enjoyable.  I really had to block all of the negative remarks out that I read prior and go in with an open mind. 

amber4141    8 years ago

I'm guessing you have to be a member of the Yacht Club to get such great service. Honestly, for us, it was the worst cruise ever. I was told on more than one occasion, I had to go use a different restroom. Even after multiple requests, we were only give.n 2 wash rags for our family of 4. I could go on and on, but it just wasn't pleasant for us. This is also not a cruise line for children!

chrisquo    8 years ago

@Attoramas I haven't sailed with MSC yet but they are offering a great cruise to Jamaica, Grand Cayman etc. I was skeptical but after seeing your review, I think I may book with MSC.

hrinck1223    8 years ago

Thank you for the feedback!!

pandaman802    8 years ago

They do have two formal nights on a seven day cruise as well as white night and green night but nothing is "required" and no one was asked to leave the restaurant if they were not dressed in that fashion. Great ship and great time!!!!

hrinck1223    8 years ago

hrinck1223    8 years ago

Were there any special occasion events going on where particular clothing wad required? Such as, wearing a certain color, etc. I know a formal outfit is recommended for the fancy dinners.

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