Customer Service was awful

MSC Divina Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Reviews: 0
Helpful Votes: 8

Overall rating:

3 out of 5
Verified Review
MSC Divina

USA, Honduras, Belize, Mexico, Bahamas

Sail date: April 30, 2016

Ship: MSC Divina

Cabin type: Balcony

Cabin number: 9121

Traveled as: Couple

Reviewed: 8 years ago

Review summary

The ship was beautiful, the room was awesome, the customer service was awful. I decided to cruise w/MSC because of the deal for the balcony. I really enjoyed the balcony, but MSC has a lot of work to do with regards to their customer service.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Miami, Florida

5 out of 5

Ocho Rios, Jamaica

5 out of 5

George Town, Grand Cayman

3 out of 5

Cozumel, Mexico

3 out of 5

Nassau, Bahamas

5 out of 5
Was this review helpful? 8

1 Comment

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

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