Customer Service was awful

MSC Divina Cruise Review to Caribbean - Western


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 2

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: April 30, 2016
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 9121
Traveled As: Couple
Reviewed: 1 year ago

The ship was beautiful, the room was awesome, the customer service was awful. I decided to cruise w/MSC because of the deal for the balcony. I really enjoyed the balcony, but MSC has a lot of work to do with regards to their customer service.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
5 out of 5
3 out of 5
5 out of 5
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