Worst food of any cruise I've taken

MSC Divina Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 47

Overall rating:

2 out of 5
MSC Divina

USA, Honduras, Belize, Mexico, Bahamas

Sail date: August 16, 2014

Ship: MSC Divina

Cabin type: Oceanview

Traveled as: Family (older children)

Reviewed: 10 years ago

Review summary

First of all, the MSC Divina is the most beautiful ship that I have ever traveled on. It takes number one in that department.  Now for the things I wish they would improve.

 

My number one complaint would be the food.  The buffet selections were limited and lacked taste.  I saw one of the workers pouring water into the pasta that had been sitting.  We were stuck with the Black Crab for dining.  The only night that we were able to eat a tolerable meal was that Thursday when Lobster tail was served.  The waiter (Sery) was very nice but the food was a slow procedure every evening. I hope MSC will introduce Free Style dining so that you can eat when you choose, where you choose, with whom you choose, like Norwegian Cruise Line. Norwegian had the best food of all cruises I've taken.  Also, the juice at the buffet was so watered down you couldn't taste the juice.  Every day the same watered down juice.  There was only one waffle station (which didn't make the waffle) but served frozen waffles.  This had the longest line since most people wanted waffles or pancakes and there was only one station serving them.  At most times, by the time you got you food it was cold.

 

The pools (we believe) were filled with salt water which irritated the eyes.  Aren't you suppose to use chlorine?  It was very uncomfortable for the others in my party.   It would have been nice to have nice water slides like Norwegian and Carnival.

 

The shows were okay.  The MJ tribute was good, however, the person playing MJ should loose the white face.  This was a distraction to me since he looked dead with all that paint.  The pirate show had no plot.  We didn't know what the story was about.  Maybe you should also have a comedian on board.

 

Our room was never cleaned when we when came back.  Not like on other cruises.  The sheets were never changed and we never had enough towels/cloths. The only treat we enjoyed was having the beds turned down.

 

We also wish the language barriers weren't so great that we could not communicate with most of the staff.  It was frustrating.

 

The television shows were mainly in other languages (not English) and wish they offered WiFi that wasn't so expensive.

 

The Ports were the best (Jamaica, Cayman Islands and Cozumel).  This is where we were able to get edible food.  The only bad port was Great Stirrup Cay where MSC prepared the food and as usual it was inedible.  We couldn't wait to get to the airport just to have a decent meal.

 

Ship experiences

Food and Dining

1 out of 5
The food was not good. Same food everyday. Watered down juice. Limited selections. Long waits at buffet & dining room. Even the desserts were horrible.

Onboard Activities

1 out of 5
Bingo and old movies.

Entertainment

3 out of 5
The best show was the Michael Jackson tribute. The only other show I saw was about pirates which had no story line.

Service and Staff

3 out of 5
Room was not cleaned efficiently. Never had enough towels. Could not communicate with the staff because of the language barrier. Ran into some with attitudes.

Ship Quality

5 out of 5
This is most beautiful ship I have ever cruised on.

Cabin / Stateroom

5 out of 5
Beautiful cabin.

Ship tip

Bring more than one formal dress. We didn't know there would be two and were not prepared.

Ports of call

Miami, Florida

3 out of 5
We flew to Miami for board the ship. Didn't have time to explore.

Falmouth, Jamaica

5 out of 5
We took a tour of Falmouth. It was very interesting but sad. The people are so poor.

George Town, Grand Cayman

5 out of 5
The U.S. dollar is worth $.80 on the dollar. The Cayman money is worth more. We took a tour of the island which was very interesting. Went to this place called Hell. Ate the best beef patty ever. NY's don't compare. And the best Rum cake.

Cozumel, Mexico

5 out of 5
We took a tour of Cozumel. Saw how tequila is made. Sampled some Mayan food. The best tropical drink ever.

Great Stirrup Cay (Cruise Line Private Island), Bahamas

3 out of 5
This purely beach. Everyone fighting for shade to park their recliners. The food was supplied by MSC which was inedible as usual.
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1 Comment

MSCCruisesUSA    10 years ago

We're very sorry to learn you weren't completely satisfied with your recent cruise. Your feedback and comments are very important to us and we'd like to learn more about your experience. If you'd like to share more, please send an email to customer-srvc@msccruisesusa.com. 

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