need to change for the usa market

MSC Divina Cruise Review to Caribbean - Western


Contributor Level: Cruise Director
Experience: 7+ cruises
Reviews: 6
Helpful Votes: 11

Overall Rating:

3.0 out of 5
7 Night Western Caribbean (Miami Roundtrip)
Sail Date: August 16, 2014
Ship: MSC Divina
Cabin Type: Balcony
Traveled As: Family (young children)
Reviewed: 3 years ago

They need to do some things different that they would in the mederatranian market. one there breakfast buffet should have more choses, like maybe a omelet station, Europeans ( which there were at least 60%) of the ships guests) like small breakfasts just coffee an pastry. they should have anytime dinning not just two sittings, there towel policy of just one per guest and that guest has to sign for it is just old fashion ( maybe there European guest steal the towels but I don't think us guests will), there optional restaurants have a three tier menu option, not just a $10 $20 Or $30 per guest depending on the restaurant ( I believe most cruise line sailing in this part of the world the average is $20) at there three restaurants for $20 you get on ap one entrée and one desert for $20 and only that for more chooses you have to pay up to$59 per guest , ( and no one was really eating in them) also the steak house looks like a Jonny Rockets. my daughter went to the same bar before going into the dinning room to buy a Shirley temple ( because the dinning room bar did not have it???) and all 5 times it was a different price ( the bartenders charge higher prices to push the tip pool up), The food was pretty good ( steaks were horrible ) the entertainment was some of the bet I have seen in the 14 curies I have been on. Except maybe a little to much opera, staterooms the same as all the rest, the people working the customer service desk need to understand English better if they are going to stay in this market, and finally for you bingo lover they play about10 games during the cruies $10 a game winner take all with only one game block out and no finale of wining a cruise ( so not that many people go and the prizes are small 

Food and Dining

3 out of 5
for the price its great specialty restaurant were really expencive

Onboard Activities

1 out of 5
there wern't many

Entertainment

5 out of 5
the best i have seen

Children's Programs

3 out of 5

Service and Staff

3 out of 5
need to have more english speaking and at the fron dest they need to understand englich better fior this market

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

George Town, Grand Cayman Did not visit port

need to get your own dive excurstion on line they do not offer any

Cozumel, Mexico Did not visit port

need to get your own dive excurstion on line they do not offer any
ncl island bring waer shoes the roks are every were
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