Room for improvement

MSC Divina Cruise Review to Caribbean - Eastern


Contributor Level: Third Mate
Experience: 4-6 cruises
Review: 1
Helpful Votes: 16

Overall Rating:

3.0 out of 5
Verified Review
7 Night Eastern Caribbean (Miami Roundtrip)
Sail Date: August 09, 2014
Ship: MSC Divina
Cabin Type: Balcony
Cabin Number: 12136
Traveled As: Family (young children)
Reviewed: 2 years ago

This was my second MSC cruise. I found that that ship is beautiful. The itinerary and amenities are great. However, many on the staff seem unhappy. The people who work in the buffet  often do not even make eye contact. When an item on the food line is depleted I watched them see a long line forming and turn their backs as they rebuilt trays instead of communicating with the passengers. I found that the staff go out of their way to accommodate Europeans and fail to acknowledge the needs of the other passengers are not being met. I think that they need training  in building interpersonal skills.

Food and Dining

3 out of 5
A lot of food lacked flavor but had too much salt

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
My cabin attendant was great. Courteous and efficient
5 out of 5
Was this review helpful? 16

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous




*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top