Room for improvement
MSC Divina Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Miami Roundtrip)
Sail date: August 09, 2014
Ship: MSC Divina
Cabin type: Balcony
Cabin number: 12136
Traveled as: Family (young children)
Reviewed: 10 years ago
Review summary
This was my second MSC cruise. I found that that ship is beautiful. The itinerary and amenities are great. However, many on the staff seem unhappy. The people who work in the buffet often do not even make eye contact. When an item on the food line is depleted I watched them see a long line forming and turn their backs as they rebuilt trays instead of communicating with the passengers. I found that the staff go out of their way to accommodate Europeans and fail to acknowledge the needs of the other passengers are not being met. I think that they need training in building interpersonal skills.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Great Stirrup Cay (Cruise Line Private Island), Bahamas