Royal Caribbean cares more about increasing their bottom line than pleasing their customers. This was a completely different experience than the one I had in 2017. Please take your business somewhere else. Trust me!
Embarkation
5 out of 5
Quick and easy
Ship experiences
Food and Dining
5 out of 5
The food was absolutely awful. Royal Caribbean cut costs on food quality and most of it was inedible. They used to have great complimentary foods but now they just have unseasoned frozen food. They also reserved a lot of day old. Take my word, Royal Caribbean is not what it used to be.
Onboard Activities
5 out of 5
The activities were cool. Rock climbing was fun and the comedy show was cool. However, I did have an issue with the 3 on 3 basketball competition. The court was super moist and caused everyone to slip and fall which was very dangerous.
Entertainment
5 out of 5
Overall very entertaining
Children's Programs
I wasn’t aware of any programs
Service and Staff
5 out of 5
Customer service was top tier
Ship Quality
5 out of 5
Overall the ship was aesthetically pleasing
Cabin / Stateroom
1 out of 5
The room was clean, however the bed was hard as a rock and we ended up sleeping on the pull out couch
Ship tip
Bring a lot of water bottles, juice/soda, soap, and dessert snacks. And be prepared to be charged at cococay to get access to the waterpark. For some reason it’s not included and will cost you $114 per person.
It literally sucks. They nickel and dime you for everything now. Can’t even enjoy the wave pool or slides without paying a ridiculous amount. The free pools were ice cold so a lot of people couldn’t get in, the food was subpar, and the souvenirs and essentials are so overpriced (sunscreen is $30 and a T shirt is $40)
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