Disappointment of the Seas

Item: Mariner of the Seas
Rating: 2.1
Author: thurma13

Mariner of the Seas Cruise Review to Caribbean - Bahamas

thurma13

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 12

Overall rating:

2.1 out of 5

Verified Review

4 Night Perfect Day & Bahamas (Port Canaveral Roundtrip)

Sail date: December 14, 2023

Ship: Mariner of the Seas

Cabin type: Balcony

Cabin number: 6340

Traveled as: Large Group

Reviewed: 11 months ago

Review summary

Our cruise felt like a huge disappointment. After spending thousands of dollars and months of planning, all our ports were cancelled. We spent 1 day on land and 4 days at sea. The same things happened to Carnival and they immediately gave all the passengers $200 onboard credit, 50% off the next cruise and more activities to make their stay at sea more bearable. While Royal Caribbean did nothing. We visited guest services to see about accommodations and we were met with resistance and staff that didn’t care. Very very disappointing especially since I suggested my friends to not go on Carnival and try Royal Caribbean. Such a waste.

Embarkation

1 out of 5

Disappointing

Ship experiences

Food and Dining

1 out of 5

Ok. Food was at times bland.

Onboard Activities

1 out of 5

Went to the ice show and nightly shows

Entertainment

2 out of 5

Great effort but hard to enjoy during the rough cruise

Service and Staff

3 out of 5

Waiters, servers and staff were very polite and professional

Ship Quality

2 out of 5

Older ship but functional

Cabin / Stateroom

2 out of 5

Comfortable but the room was dirty when we arrived. Had used cups and soda.

Ports of call

Port Canaveral, Florida

3 out of 5

It was fine

Thumbs Up 0

Perfect Day At Coco Cay, Bahamas Did not visit port

Cancelled before we boarded the ship

Thumbs Up 0

Nassau, Bahamas Did not visit port

Cancelled before we boarded

Thumbs Up 0

Disembarkation

3 out of 5

Simple disembark process

12 Comments

Cruisers4Lyfe 3 months ago

Thanks for sharing

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Bertfish 10 months ago

Well I get being disappointed but expecting 50% of the cruise fare back is unreasonable. I mean Royal can’t help the weather, they still sailed, which means fuel cost, employee cost, food cost etc. I’d suggest you go back to Carnival…..leaves more space for us on Royal!

Thumbs Up 3

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Fuchsia 10 months ago

I thought everyone knew itineraries could change, especially during bad weather for safety reasons, are you loyal to Royal?

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billcravey 10 months ago

You’ll never hear me complain about some extra sea days.

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javawoody 11 months ago

YOU take the risk of bad weather in the winter.

Thumbs Up 2

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JourneyWithJosh 11 months ago

You can't blame the cruise line for weather.

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kef2016 11 months ago

Sorry you were disappointed with your cruise. The weather can’t be helped. Cruise lines do everything they can to make sure everyone is safe. We’ve had ports cancelled due to weather and never expected compensation and made the best of it and enjoyed ourselves. We didn’t let it impact our vacation enjoyment. Hopefully your next vacation meets all your expectations.

Thumbs Up 3

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Gwbigdog 11 months ago

Oops sorry 😞 thanks

Thumbs Up 1

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cruising2004 11 months ago

Sorry you were disappointed with your cruise.

Thumbs Up 0

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Niavlys 11 months ago

Always at the mercy of cruiselines.. Tgey decide, change, cancel... but we always pay..

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ppplllo 11 months ago

Oh no! Did they even explain why they canceled it last minute? It feels like a scam to do that right before and not due to some extremely bad weather or such chance events

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CruzeFan 11 months ago

Hopefully you enjoyed some of it. Itineraries can and do change for a variety of reasons, including weather, mechanical issues, medical emergencies, etc. As the contract everyone agrees to when booking a cruise the itinerary is not guaranteed and compensation for missed ports is not guaranteed. The cruise line may or may not provide compensation. If a specific port is of importance to visit, it is best to fly there directly rather than hoping the ship can make it there. The other option is to get a travel insurance policy that will compensate you for missed ports (check Nationwide).

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