It was good

Mariner of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 37

Overall rating:

3.8 out of 5
Verified Review
Mariner of the Seas

5 Night Cozumel & Perfect Day (Port Canaveral Roundtrip)

Sail date: November 20, 2023

Ship: Mariner of the Seas

Cabin type: Suite

Cabin number: 1106

Traveled as: Couple

Reviewed: 11 months ago

Review summary

Room steward was excellent. But we were cold in the room we called maintenance twice because we had moved the temperature all the way up to try to heat the room and it didnt work. MAINTENANCE did come but it was never fixed nor did they tell us anything so we just didn't even bother for a third time calling again we just opened up our balcony door and let the hot air come in to get the room a little warm but cl basically we froze the whole time not a good experience.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

Didn't have kids to go with us

Service and Staff

3 out of 5
Room steward was excellent. But we were cold in the room we called maintenance twice because we had moved the temperature all the way up to try to heat the room and it didnt work. MAINTENANCE did come but it was never fixed nor did they tell us anything so we just didn't even bother for a third time calling again we just opened up our balcony door and let the hot air come in to get the room a little warm but cl basically we froze the whole time not a good experience.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
Size and cleanliness was fine

Ship tip

If your room is cold and heater is not working don't even bother calling because it won't get fixed.

Ports of call

Port Canaveral, Florida

4 out of 5

Cozumel, Mexico

5 out of 5

Perfect Day At Coco Cay, Bahamas

1 out of 5

Disembarkation

1 out of 5
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4 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

Fuchsia     11 months ago

I didn't know the rooms had heat unless you were on a Alaska cruise

javawoody     11 months ago

What was wrong with coco cay?

cruising2004     11 months ago

Thank you for your review.

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