Awful, wanted off the ship at night 2

Mariner of the Seas Cruise Review to Caribbean - Bahamas

LauraMC2

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

2.9 out of 5

5 Night Eastern Caribbean & Perfect Day (Port Canaveral)

Sail date: August 08, 2022

Ship: Mariner of the Seas

Cabin type: Suite

Cabin number: 1548

Traveled as: Family (young children)

Reviewed: 2 years ago

Review summary

Will not sail on the Mariner ever again. Rethinking our February Harmony cruise. I don't think Royal expects their passengers to be in tears on their vacations. It was an epic failure of a trip and I wanted off the ship two days in.

Embarkation

1 out of 5

Luggage took all night for suite passenger

Ship experiences

Food and Dining

3 out of 5

Drinks were inconsistent or watered down/filled with ice. Main dining was fabulous

Onboard Activities

2 out of 5

Missed many-another passenger security issue stole an entire evening from us. We were turned away at another activity despite being suite passengers (we get priority access)

Entertainment

Did not attend

Children's Programs

2 out of 5

We were turned away ON OUR TWINS BIRTHDAY despite being suite passengers and this was the ONE thing they wanted to do.

Service and Staff

3 out of 5

Ship Quality

3 out of 5

I did not find the ship maintained well. We had wet paint signs on our balcony but they were covered in rust stains

Cabin / Stateroom

2 out of 5

This is not a suite- it is not comfortable for a family of four. The pullout couch is awful to sleep on

Ship tip

sail on another ship

Thumbs up

Ports of call

Labadee (Cruise Line Private Island)

4 out of 5

Perfect Day At Coco Cay, Bahamas

4 out of 5

Disembarkation

3 out of 5

Did not have enough luggage tags (3 tags for 4 occupants)

14 Comments

Bertfish 2 years ago

Well it sounds like you want champagne on a beer budget to me. Next time a suite of high enough level you get a concierge perhaps? As for luggage tags all you have to do is ask your room steward for more. Overall it sounds like you did poor planning. Childrens programs fill up fast on summer cruises and if it’s full you’ll get turned away.

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propwash79 2 years ago

Thanks for the review and when we went on her it was a good cruise but just because you pay for a suite does mean you walk on a red carpet and trumpets announce your arrival..

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leerica 2 years ago

I love this ship!! My fave

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GSpringer 2 years ago

Thanks for sharing!

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SeaNotes 2 years ago

I hope your luggage was properly tagged because when it's not, that is usually when it gets delayed. The bartenders on Independence of the Seas used a measure to make drinks so they were always consistent and I prefer ice in my drinks so that they'll be cold. Did you let anyone at Royal know that it was your twins birthday or did you let the children's activities director know? It would probably help to know why they were "turned away" as you call it. It seems like maybe there were some things you could have planned better and prepared for but hey.... at least you liked the food!

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RoyalCruzer 2 years ago

Was on the Mariner twice this year and had excellent service, great food and wonderful entertainment.

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations!

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kef2016 2 years ago

Thanks for sharing your cruise experience. Sorry it didn’t meet all your expectations.

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Gwbigdog 2 years ago

Lack of prior planning? Oops 😬

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NJCruiseGuy 2 years ago

Maybe expected too much from staying in a suite? Priority seating or perks aren’t necessarily a guarantee. You still need to arrive by a certain time and / or make reservations ahead of time.

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WhippetMum 2 years ago

Sorry you didn't enjoy your cruise. Why were you turned away?

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CruzeFan 2 years ago

Thanks for the review. You may want to read the review of the same sailing by New3318. They seemed to have a great time and said the ship was excellent. Maybe the attitude of the cruiser makes the difference?

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sunme 2 years ago

Sorry for your bad experience. We have always enjoyed the Mariner.

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RetiredRay 2 years ago

What was the reason given for being turned away?

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