Family with young teens in a suite

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 40

Review summary

Overall we had a lovely week with The Mariner . The suite was great (Grand Ocean) best we've had, clean roomy and well cared for in all respects. There was a bad leak on our balcony over three days, but no apology or sense of understanding . Long pipes dragging through our lovely room, one day . Next me hiding behind the curtained bed whilst men at work. Next me stuck in bathroom waiting for them to leave....amazing really ! The Concierge lounge facilities were well used-- it is a small room, no windows etc BUT small selection breakfast ,always quiet , coffee close to our room, cappuccino etc., evening canopes and honor bar was excellent. Portofinos and Chops were both excellent BUT the food in main dining room was not inspiring. Repetative, often bland or cold. The wine and drink service was organised separately ,and wine would arrive after main course and an elderly gent would pester for after dinner drinks when we had just got (eventually) our meals. Very badly timed in all respects, we only used it twice ! Windjammer was always hectic, lines for desserts and again repetative, salad was ham or cheese ! A roast meat each day with Mashed potato and mashed potato and mashed poatato !! Oh and burgers , sausage and chips... We used the sushi in the evening, which was good but exactly the same every night with a variation on the hot dishes. The ice show was great as was all the extra facilities _ Ice rink- roller blading - Rock climbing - mini golf etc. Good to have for the teens. Childrens activities were also repetative and the registration was non existant. Why can we as parents visit on day one discuss the risk factor and elements available and sign up where we feel apropriate, instead of our children chasing us down in tears to fill out a disclaimer form, whilst missing their valuable event moments,,,,,,,,,,,,,,, it happenned on three occasions -- very lapse, uncontrolled is the word. Suggest :- Day one discussion, and sign for each thing, as Carnival do, it is much better. Plus parents are reassued right from the start, of what is available and the risks/controls in place. We had bad weather and could not tender into Cayman. We heard many minutes of explanation over the tannoy about it, but not one note of understanding or apology . We were not asking for anything we just felt like a commodity, a we're so sorry, or , we can understand how you must be feeling. NO just long winded explantions ! and far too late. We were up dressed and breakfasted by the time the announcement came .rediculous!

Ports of call

Cozumel, Mexico

Labadee (Cruise Line Private Island)

Ocho Rios, Jamaica

Pros: Activities and facilities

Cons: Main restaurants choice of food

Recommends Mariner of the Seas? Yes!