Most of the cruise was very enjoyable!

Item: Marina
Rating: 4.3
Author: mullensteve71

Marina Cruise Review to Europe - Western Europe

mullensteve71

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 33

Overall rating:

4.3 out of 5

Verified Review

7 Night Iberian Impressions (Lisbon To Barcelona)

Sail date: October 11, 2022

Ship: Marina

Cabin number: 7042

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Most of the cruise was enjoyable. VERY DISAPPOINTED WITH OCEANIA THAT THEY DIDN'T LIVE UP TO THEIR PROMISE TO LET US HAVE "OUR CHOICE" OF FREE BEVERAGE PACKAGES OR 2 FREE EXCURSIONS. THEY MADE ME take the 2 free excursions over the beverage package I bought which cost me over $400 more.

Embarkation

3 out of 5

Immediately went to the front desk at embarkation and advised the agent that My "O-life" fare gave me the choice of either 2 free excursions each or the free beverage package. The agent told me I somehow had been assigned the 2 free excursions each and he couldn't change it. THIS COST US OVER $400!!!! VERY DISAPPOINTED IN OCEANIA FOR NOT LIVING UP TO THEIR O-LIFE CHOICE THAT THEY GAVE US!!!!!!!

Ship experiences

Food and Dining

4 out of 5

GOOD

Onboard Activities

4 out of 5

Enjoyed the casino.

Entertainment

3 out of 5

Liked the 4 girl string band.

Children's Programs

Didn't have any kids with us.

Service and Staff

5 out of 5

Overall the staff's service was very good!

Ship Quality

5 out of 5

Everything was spotless everywhere!

Cabin / Stateroom

5 out of 5

Very nice. The shower was tight.......would have preferred NOT to have space used for a bathtub and had a bigger shower.

Ship tip

Make sure they stress that they want the beverage package over the free excursions before they board and are denied the free beverage package that we had to overpay for!!!

Thumbs up