Venetian Vista's, without the Venice !!

Item: Marella Celebration
Rating: 4.3
Author: smithchops

Marella Celebration Cruise Review to Europe

smithchops

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 98

Overall rating:

4.3 out of 5

Sail Three Seas followed by Greek Mystique

Sail date: July 25, 2019

Ship: Marella Celebration

Cabin type: Inside

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Cruise, ship & staff the usual Thomson experience, but how the lack of visiting Venice was handled was terrible, the Guest Services Manager just hid behind "shore side deal with this" - have submitted a complaint, but this is the fault of the organisation not the people or the ship, except it's technical issue, which does happen, its how it's dealt with !

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

The food options are a Lille bit random to be honest, one day you can all great options and can’t choose, then other days struggle to identify something you fancy, not the same standard as before with TUI / the ship

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Entertainment team great as always

Service and Staff

4 out of 5

The staff were good, the change of the way in which wine waiters have been removed from the restaurant and inclusion of more supervisors means the waiters have less time to interact with the guests and the dining experience more mechanical - not the staffs fault, the organisations fault !

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Just do not accept big or new, but we knew this and we love it

Thumbs up

Ports of call

Dubrovnik, Croatia Did not visit port

Embarkation port so did not explore, but have been before & it's beautiful

Thumbs Up 0

Kotor, Montenegro Did not visit port

How is this on here, we did not stop at this port ! We actually went to Bar, the Old Town is small but very pretty

Thumbs Up 0

Korcula

5 out of 5

Zadar, Croatia Did not visit port

Did not visit, bad weather, went to Ancona instead, not a great port

Thumbs Up 0

Venice, Italy Did not visit port

Don't even go here !!!, did not visit this port due to Technical Issues with the ship, and how TUI handled this was poor, VERY poor, went to Koper in Slovenia instead, pretty but small

Thumbs Up 0

Trieste, Italy

4 out of 5

Split, Croatia

5 out of 5

Disembarkation

5 out of 5

1 Comment

julieNmike 5 years ago

Sorry you missed Venice but thanks for your review, we are doing a similar itinerary in mid October. 😎

Thumbs Up 1

Flag