ROYAL CARIBBEAN WORST EXPERIENCE EVER!!!

Item: Majesty of the Seas
Rating: 1
Author: MARK23432

Majesty of the Seas Cruise Review to Caribbean - Bahamas

MARK23432

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 2

Overall rating:

1 out of 5

Verified Review

5 Night Key West & Nassau (Ft. Lauderdale Roundtrip)

Sail date: September 02, 2019

Ship: Majesty of the Seas

Cabin number: 3554

Traveled as: Large Group

Reviewed: 5 years ago

Review summary

Booking a cruise on Royal Caribbean was the worst cruise experience I have ever had with a cruise line...and I have been on several cruise lines. The issues started from the time of booking, and continued through Royal Caribbean canceling my first two nights on the ship. The cabin I booked was misrepresented. When I tried to resolve the issue with Royal Caribbean, I was flat out lied too. The compensation for the two cancelled nights was inconsistent, with the compensation other travelers received and was for a much lesser value than Royal Caribbean told me I was to receive. To make things worse, Royal Caribbean had an attitude of apparent indifference to my issues and made no effort whatsoever, to resolve any of my issues. This was my first experience with Royal Caribbean, and will certainly be my last.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

Thumbs Up 0

Key West, Florida

1 out of 5

Thumbs Up 0

Nassau, Bahamas

1 out of 5

Thumbs Up 0

Disembarkation

1 out of 5

7 Comments

oster4 5 years ago

No cruise history🤔🤔Interesting!

Thumbs Up 1

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TheSnoMan 5 years ago

Some simply have a chip on their shoulder and love to complain about anything.

Thumbs Up 3

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15mustang 5 years ago

During hurricane season you need to be flexible. They can't put you on a ship that's keeping out of the hurricane's way. Regarding rooms, when you book your cabin, you are told its size. This is an older ship so the cabins are small. The amount you are refunded is based on what you spent, you can't compare to others. Royal has been busy dealing with all the hurricane changes so you are just 1 of 1,000s complaining. I love Royal and wouldn't cruise with anyone else.

Thumbs Up 7

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CruzeFan 5 years ago

Glad you enjoyed it. We have always had a great experience on Royal Caribbean and have two more booked in the next 8 months.

Thumbs Up 5

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DerekMire 5 years ago

He never been on a cruise and if was that's why u don't during hurricane season they only promise u a cruise nothing else

Thumbs Up 2

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bobduck1993 5 years ago

I am s so sorry srrt that you had such a bad experience with Royal but what was wrong with your ports of call?

Thumbs Up 1

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dragz 5 years ago

So its RCs fault a hurricane came and you couldn't sail out on schedule?

Thumbs Up 3

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