Majesty of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
4

2 out of 5

Might be time to retire this ship!

Sail Date: July 14, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

I've taken well over 10 cruises with various cruise lines and this was my worst experience yet!  The boat itself is quite old and in need of sprucing up/updates. Our oceanview room was TINY with very old furniture, closets, curtains (Bulky TV).  Very Love Boat-'ish'.  Felt as if crew was in training.  Very little in the way of entertainment and activities on board (seriously, some nights the biggest event was Karaoke). Casual dining room hours were minimal - no real food options for 'grown ups' after 9 pm; which is very unusual on other cruise lines; options included pizza (we're 'frozen pizza' quality) or Johnny Rockets - where you had to pay a cover of $6.  We'd come back on board and there were no real food options (other than the limited rm service menu).  On a cruise?!  Are you kidding me?  Carnival and Norwegian cruise lines casual dining rooms are open for extended periods - usually when the formal dining rooms were closed; usually until 10:30 or 11:00pm with no more than 1-2 hours between meals. Carnival and Norwegian also keep their ice cream machines open after the dining room is closed; not the case on this cruise.  Captains/formal night was scheduled on the only day we had extended port hours - so our option was to miss several hours of our port stay or miss formal night.  When there were 2 other days where we had to be back on the boat before 5 pm. You'd think R.C. would have chosen an evening when we were at 'sea' rather than compete with the port of call.  At 2 of the ports of call visited, we spent over an hour of port time either waiting for a tender or the immigration process.  When you only have 5-6 hours at a port, losing 1-2 hours waiting in a line is not acceptable. However, if you purchased a R.C excursion, you were granted 'priority' status and could disembark ahead of the 'common' people (as if only those who purchased a R.C excursion was  entitled to the full port experience...!).  The final straw - we were offered late disembarkation (so those with later flights could let customers with early flights disembark first); however, there was absolutely no accommodations made for us - cafeteria was closed; even the small café was closed; not even so much as a cup of coffee/water on the pool deck. The only place we could go was 1 of the lounges (no water there either); where we sat like prisoners waiting to be released; and by this time, the restrooms were not fit for human use either.  Come on Royal Caribbean!  I know this was a short cruise, but your customers still deserve a quality cruising experience. This has definitely soured me to R.C. - I will give my loyalty to a cruise line who actually values me as a customer.

 

Ship Quality
obviously old with outdated furnishings and feel; public restrooms out of service and/or very messy
Food and Dining
biggest complaint was limited schedule for casual dining; lunch over by 1:30; only 2.5 hours for dinner - 6:30 - 9pm
Service and Staff
while crew were very friendly and tried to be helpful, they did not seem fully trained or informed; seemed to be a crew in training; stood in the omlet line for 20 minutes with only 5 people ahead of me
Entertainment
very light & not that good
Children's Programs n/a
Onboard Activities
minimal & basic: Karaoke, bingo, art auction
Destinations and Excursions
disembarkation at Coco Kay and Key West need review to minimize long waits and wasted time better spent in the ports (not on the boat)
Cabin / Stateroom
Tiny; I meant TINY!!
Miami, Florida
Nice Place; Nice people; Can't bring key lime pie back on board; enjoy it in port
Nassau, Bahamas
skip paying excursion price and take a cab over to Atlantis yourself
Cococay (Cruiseline's Private Island)
nice location; just not a heck of a lot to do...

Tip

skip this ship - find a newer ship or a 'tried and true' ship/destination;



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