Horrible cruise, never will go on Royal Caribbean

Liberty of the Seas Cruise Review

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 23

Overall rating:

2.7 out of 5
Liberty of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: September 29, 2019

Ship: Liberty of the Seas

Traveled as: Couple

Reviewed: 3 years ago

Review summary

They broke our bottle of wine. Get severely overcharged to stay one night in Galveston, poor shuttle options to and from the airport. RC had horrible customer service skills, they charge for popcorn, they let you use only one outlet in your room and stole our extension cords.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Costa Maya (Mahahual), Mexico

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

4 out of 5

Galveston, Texas

1 out of 5

Cozumel, Mexico

4 out of 5

Disembarkation

1 out of 5
Was this review helpful? 6

14 Comments

firestream19    3 years ago

Everything they said but completely opposite!!

Rodsfirstmate    3 years ago

We don’t need anyone this negativity sailing with us any way. Glad your not sailing with with my preferred cruise line again.

purpl    3 years ago

Sorry your cruise didn’t meet your expectations.

Curt34    3 years ago

Sorry you didn’t enjoy the cruise.

lejo1313    3 years ago

Wow! And your cruise was in 2019 and just now doing a review!? I will be on the simulation cruise for Liberty on September 17, and very much looking forward to it. Royal is our favorite cruise line. Read all the rules before you cruise.

Cruiselovers70    3 years ago

We sailed 30 times with Royal and seldom had any issues. Overall Royal is our preferred cruise line.

cruisingurl    3 years ago

LOLOLOLOL.......

NanMarie    3 years ago

How could they "only let you" use one outlet. Makes no sense. How were you over priced in TX? Did you not know the price when you booked the room?

NanMarie    3 years ago

I didn't think you were even allowed to have an extension cord only a power strip that does not have a surge protector. How did your wine bottle break? It has to be in your carry on or it will be confiscated.

Mmjay    3 years ago

When did Royal Caribbean ban extension cords?

15mustang    3 years ago

Extension cords aren't allowed. Normally you carry on your own wine so not sure how they broke it. We have always loved Royal caribbean.

cruising2004    3 years ago

hollysmomtravel    3 years ago

AuntPinkie    3 years ago

Sorry this cruise didn’t meet your expectations! Thanks for your review.

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