Was not given prize for winning Royal Poker Tournament

Liberty of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 32

Overall rating:

2.7 out of 5
Liberty of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: May 12, 2019

Ship: Liberty of the Seas

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Me and my wife took our honeymoon on the Liberty of the Seas in May of 2019. I enjoy poker so I entered the "Royal Poker Tournament", ($100 buy-in) which 1st prize (only 1st won any prizes) a free cruise for 2, or if they do not have enough players $1500. I explained to the staff that I am an active duty service member and will be deployed when the 1st prize cruise would take place, and would like to know if I win, can i be compensated cash or other. They told me and my wife yes, they would work with us and to enjoy the tournament.I came in 1st, and upon winning was told no I have to take the cruise and to call the casino when we get to shore to be compensated with cash. One month and a dozen phone calls later I was not awarded any prize, told that myself and my wife were lying, and that casino staff were not at fault. I have plenty more to say about the overall cash grab that is a Royal Caribbean cruise, but had I known I would be called a liar on my honeymoon and waste $100 on a poker tournament, I would have taken a different cruise line.

Embarkation

2 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Galveston, Texas

3 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

2 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
Was this review helpful? 32

4 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

booger1xx    5 years ago

Not good! Next time a different cruise line might be in order. What ever don't be discouraged about cruising by this one cruise line! Our experience with this cruise line was not the either time(6 years apart).

KofiNaija    5 years ago

Crappy scenario. I hope they fix that or offer you another date

CruzeFan    5 years ago

Hopefully you enjoyed the rest of your cruise, but it doesn’t sound like it. It’s frustrating, but I’m not sure I would let it ruin my honeymoon.

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