The Royal Caribbean team is doing their best to assist the customers when the ship could not land the Galveston port on August 27.

Liberty of the Seas Cruise Review to Caribbean - Western
Experience: 2-3 cruises
Review: 1
Helpful Votes: 33

Overall Rating:

4.6 out of 5
Verified Review
Liberty of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: August 20, 2017

Ship: Liberty of the Seas

Cabin Type: Balcony

Cabin Number: 1570

Traveled As: Couple

Reviewed: 1 year ago

Review Summary

This is the first time with Royal Caribbean cruise. We really enjoy our cruise. Even we encountered the Hurricane Harvey and could not land on the Galveston as planned. The ship redirected to Miami and let us get off the ship and returned to home safely. The guest service worked very hard to assist all of guests for their needs such as booking flight, answering various questioned about returning home. The cruise provided us 30 minutes free internet service per day and free ship to shore phone call. The captain James held several captain corners to keep us informed about the ship direction and answered questions. I believe the Royal Caribbean provided us with excellent service during this difficult time. They tried to calm down all of passengers during this chaotic situation. On Monday (8/28) 5:30pm, they had captain cocktail with all crew officer and captain James to have a good time together in the Promenade (5th floor). On 8/29, the CEO welcomed us in the air when the ship arrived on Miami port. It really cheers us up.

Embarkation

5 out of 5
Wonderful.

Ship Experiences

Food and Dining

5 out of 5
The service is excellent and foods are delicious in the main dining room.

Onboard Activities

5 out of 5
fitness centers

Entertainment

5 out of 5
The shows are very good.

Service and Staff

5 out of 5
Excellent

Ship Quality

5 out of 5
They are beautiful. The common areas are clean and well-maintained.

Cabin / Stateroom

4 out of 5
The cabin is comfortable.

Ports Of Call

Galveston, Texas

4 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5
We did the Roatan by land and sea. It is fun and tour guide is knowledgeable. We had a good time.

Costa Maya (Mahahual), Mexico

4 out of 5
Yes. Maya ruin is historic site. However, there are so many mosquito bites. Be careful.

Cozumel, Mexico

4 out of 5
The beach is beautiful. The shopping is fun.

Disembarkation

5 out of 5
The ship was stopped at Miami. We departed from Miami and booked another flight to go home instead of staying on the board. We appreciate that the Royal Caribbean provided us the free transportation from Miami port to the Fort Lauderdale airport.
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