Not happy with
Liberty of the Seas Cruise Review to Caribbean - Western
7 Night Western Caribbean (Galveston Roundtrip)
Sail date: October 30, 2016
Ship: Liberty of the Seas
Cabin type: Balcony
Cabin number: 7698
Traveled as: Family (older children)
Reviewed: 8 years ago
Review summary
The cruise was very nice. I am extremely unhappy with though. I booked my cruise over a year ago and asked for a specific room, found out the moment I boarded that booked me in the wrong room. This Was very upsetting, put a damper on my whole trip!! I called immediately and they were not quick to rectify the problem...only offered me a $50 credit??!!!!! Are you kidding, after I planned and saved money for a particular balcony room and that's all you want to give me for disrupting my entire trip?????? I'm highly disappointed!!!!!! I would expect more from such a large company who thrives on customer satisfaction!!!!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ports of call
Coxen Hole, Roatan, Bay Islands, Honduras
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