Not what it use to be.

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Review summary

For years I have been telling people that Royal Caribbean was a best value for the dollar among cruise lines.  That is no longer the case.  It had been a few years  since I cruised on RCL and many of the things I had taken for granted no longer exist as a perks for the customer.  I had a junior suite which was roomy but cabin attendant was unfriendly and didn't provide any noticeable degree of service.  When we arrived the waiting line was over two hours long before boarding while waiting in the warm sun.  Cabin sink would not drain and it took a day and a half to get someone to repair it.  Robes are no longer provided unless you ask, which we did and still did not receive them.  No ice in rooms unless you ask and then sometime you get it.  Coffee pot leaked and we inquired about a new one which we never received.  Elevators were always very slow and packed.  I did manage to walk 116 floors the first day (good unplanned  exercise)  If you don't buy drink package cocktails are expensive and weak. Specially restaurants have good service and good food but again, you must pay extra.  The regular dinning rooms were busy and the service a little slow and the quality selection not what it use to be.   Even though we are Crown and Anchor Emerald members we were not able to disembark until the next to the last group and we were required to wait in the skating ring for two hours when we were told by cruise director they were unloading from top decks down and we were on deck 9.  If I was going on a similar venue I would try a different cruise line.  It me feel like the MBA's have take over you know, a penny saved is a penny earned.

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Galveston, Texas

Coxen Hole, Roatan, Bay Islands, Honduras

Belize City, Belize

Cozumel, Mexico

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