dropped the ball

Liberty of the Seas Cruise Review to Caribbean - Western


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: April 24, 2016
Ship: Liberty of the Seas
Cabin Type: Suite
Cabin Number: 1356
Traveled As: Couple
Reviewed: 1 year ago

Despite several pre cruise calls to they fumbled the ball.

All the promises of online credit and special goodies never reached my RCL account.

To make matters worse RCL refused to call to help rectify the problems.

Since I travel or cruise once per month,bought a jr suite I expected far far more.

Gavelston is a nightmare to sail to or from.

Beyond that the cruise was nice when the RCL staff wasnt calling us to sell packages ...

Food and Dining

5 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
GREAT CABIN,NO COMPLAINTS

Ship Tip

DOUBT I will ever sail from Gavelston again
Total nightmare
Doubt I will ever sail RCL again
DEFINATELY 100% sure I will never book AGAIN !

1 out of 5
3 out of 5
5 out of 5
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