Very poor customer service not worth what I spend
Liberty of the Seas Cruise Review to Caribbean - Western
Sail Date: February 07, 2016
Cabin Type: Suite
Cabin Number: 6414
Traveled As: Family (young children)
Reviewed: 1 year ago
RCL has once again over promised and under delivered. I booked the Preisdental Suite of this ship and the service was terrible. It took my family 3 hours to get on the ship. The air was not working for the first day of the cruise. The slides and waterpark where closed for the first three days of the cruise. I could go on and on but I am done with this company under delivering for the price I paid. The suite lounge which for suites guests was over run with other people. It took me 2 hours the first night just to get one drink. This drink was not served I had to stand in line for an hour just to get it.
Food and Dining
Service and Staff
Cabin / Stateroom
Don't book it.