Not ready for prime time

Liberty of the Seas Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
7 Night Western Caribbean (Galveston Roundtrip)
Sail Date: February 07, 2016
Ship: Liberty of the Seas
Cabin Type: Balcony
Cabin Number: 7686
Traveled As: Singles/Friends
Reviewed: 2 years ago

Having been in dry dock to be refurbished for a month, I don't think it was ready to accept guests.  We had no hot water for showers for 3 1/2 days.  Apparently everyone on floors 6 thru 10 were you might say in the same boat.  The fabulous new water slide and kids pool were not ready for 2 days.  I don't think the hot tubs were ready for 1 1/2 days.  Our group went to two different bars and I don't think they could have been using anything more than 1/2 jiggers.  Had there not been ice in a glass, a Bailey's on the rocks could not have measured more than 1/2 inch of liquid.  It was a joke except for the price.  And as far as compensation for not having hot water for 3 1/2 days, a 15% discount was offered on a future cruise IF taken within the next year.  Another joke.

Food and Dining

3 out of 5


1 out of 5

Service and Staff

5 out of 5
Mohamed and Nicoletta were excellent waiters in the main dining room. Great service and great personalities. Also the young lady from South Africa in the Chops Grille was just awesome. Clemente was the greatest in taking care of our cabin.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
The gentleman (Clemente) taking care of our room was outstanding.
5 out of 5
Lunch at Fisherman's Wharf is a must prior to boarding!
5 out of 5
The shopping area just off the ship was really nice and secure.
1 out of 5
Sad to say that due to high winds we were not able to stop at George Town.
5 out of 5
Cozumel was a little chaotic in that there must have been 5 or 6 ships there at the same time.
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