I love Holland America, but...

Item: Koningsdam
Rating: 3.3
Author: susanfromcalif

Koningsdam Cruise Review to Coastal - West Coast

susanfromcalif

Contributor Level: Third Mate

Cruises: 7+ cruises

Reviews: 5

Helpful Votes: 92

Overall rating:

3.3 out of 5

Verified Review

7 Night Classic California Coast (San Diego Roundtrip)

Sail date: November 05, 2022

Ship: Koningsdam

Cabin type: Balcony

Cabin number: 6211

Traveled as: Couple

Reviewed: 2 years ago

Review summary

So disorganized. Not typical for Holland America. Try a different ship.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Service was slow and disorganized. Food in the Lido was either overcooked or semi-raw. Main Dining Room has the fewest selections I've ever seen, and lacked creativity.

Onboard Activities

3 out of 5

Service and Staff

4 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Pick another ship until HAL works out the many issues on this one. Very disorganized. Very.

Thumbs up

Ports of call

San Diego, California

5 out of 5

Catalina Island, California

2 out of 5

Santa Barbara, California

5 out of 5

San Francisco, California

5 out of 5

Ensenada, Mexico

1 out of 5

Disembarkation

1 out of 5

2 Comments

javawoody 2 years ago

Thanks for sharing

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations. Hopefully, HAL will get better. It seems some cruises are having difficulty in returning to “normalacy”. Appreciate your feedback.

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Other reviews of this sailing

Cruising is better than working,

Not sure I would do HAL again

Embarking and disembarking were the worse ever.