Wonderful cruise but watch the billing

Koningsdam Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 18

Overall rating:

4.3 out of 5
Verified Review
Koningsdam

21 Night Southern Caribbean Wayfarer/Seafarer (Ft. Lauderdale Roundtrip)

Sail date: January 22, 2020

Ship: Koningsdam

Cabin type: Balcony

Cabin number: 6073

Traveled as: Couple

Reviewed: 1 year ago

Review summary

When they canceled our horseback riding tour due to rough water, they told us they'd give us a full refund. The folio only showed a half refund, so we had to ask for the full credit. When I got home, I see I was billed for $80 more than what my folio said, so watch the billing!

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
Food was very good, but service in the main dining room was not great. Very slow, long waits, and had to ask for things 2 or 3 times. Lido dining was great for us.

Onboard Activities

3 out of 5
Main pool area was uncomfortably warm and humid as they kept the roof closed too much. Hot tubs were very small. Trivia leader (Emily) needs to be counseled on dealing with seniors (which to her is anyone over 50 or maybe even 40). She was a bit rude I though.

Entertainment

5 out of 5
Billboard Onboard pianists (Gavin and Sarah) were fabulous, as were the rock band, Lincoln Center classical musicians, and the other entertainment.

Service and Staff

5 out of 5
Excellent for everyone except the main dining room waiters.

Ship Quality

5 out of 5
Best I've seen for cleanliness. When they announced there were more than usual cases of gastro-intestinal issues, they ramped up the cleaning even more. Purell everywhere, they removed anything the public could touch from the eating areas (salt and pepper, tongs, silverware) and everything was served. They sanitized tables and even chairs after every group left a table. Washed columns, etc. They let us know and encouraged everyone to wash hands frequently, etc.

Cabin / Stateroom

5 out of 5
Beds very comfortable. Room kept clean several times throughout the day. Great staff.

Ship tip

Skip the dining room and eat at the Lido or Dive-In.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Philipsburg, St. Maarten

4 out of 5
Loved orient beach, which was the last stop on our tour of the island.

Daylight Cruise Past Mount Pelee

4 out of 5
don't remember this

Fort-De-France, Martinique

4 out of 5
enjoyed a tour of the island, including swimming at a black sand beach with impressive waves.

Bridgetown, Barbados

5 out of 5
really enjoyed a full day tour of the island, especially the green monkeys.

Castries, St. Lucia

5 out of 5
great tour of the island, with wonderful scenery and a dip in a waterfall pool.

Soufriere, St. Lucia

5 out of 5
pretty town we drove through on our tour. lovely scenery

Basseterre, St. Kitts

5 out of 5
great tour of the island with Mr Grey. Make sure to see the beautiful view of the Atlantic and Caribbean and Nevis.

Charlotte Amalie, St. Thomas

4 out of 5
Prettiest port to sail into and out of. Did helmet dive tour which was cool to do, but didn't see especially pretty fish, and no rays or turtles or dolphins except in the coral ocean park tanks.

Half Moon Cay, Bahamas (Private Island)

5 out of 5
best beach on the whole trip. can't believe the color of the water or the fine-ness of the sand. Book a clamshell ahead of time and get there early as they don't have enough staff to open them very timely.

Disembarkation

4 out of 5
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