Jewel needs help

Jewel of the Seas Cruise Review

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

3.2 out of 5
Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 02, 2023

Ship: Jewel of the Seas

Cabin type: Suite

Cabin number: 1052

Traveled as: Couple

Reviewed: 11 months ago

Review summary

The casino was small and had outdated games. The entertainment was awful. The food was pathetic. There was no entertainment.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
It’s hard to imagine anywhere with worse food than what we experienced on the jewel. The food was always overcooked and cold, except for the pizza that was undercooked. The waiter and assistant waiter. Could care less about the main dining room food as he never did anything to make it better. The officer in charge of the solarium café was told numerous times how miserable the pizza was, and yet still did nothing.

Onboard Activities

2 out of 5
The cruise offers very few shows and the ones they did offer were canceled. There was a Celine Dion impersonator who was good but not great. On the last night the variety show was at 7:15 which makes no sense when your dinners are 530 and 730.

Entertainment

1 out of 5
There were more shows canceled than they had and the times were the most ridiculous you could possibly schedule. There was literally nothing to do on this ship.

Service and Staff

3 out of 5
Worst waiters and assistant waiters I’ve ever experienced

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
This was the only thing on the ship that went off without a hitch. The room was extremely clean, and our attendant was fantastic.

Ports of call

Philipsburg, St. Maarten

4 out of 5

Scarborough, Tobago

2 out of 5

Port of Spain

3 out of 5

Bridgetown, Barbados

5 out of 5

San Juan, Puerto Rico

4 out of 5

Castries, St. Lucia

4 out of 5

Disembarkation

3 out of 5
Very uncoordinated getting off the ship
Was this review helpful? 12

8 Comments

basssacker     11 months ago

Thanks for your review

Ruby13     11 months ago

the jewel of the seas is a beautiful ship.

SueClark13     11 months ago

We were on the Jewel recently traveling from Quebec to San Juan for 18 days. It was a great ship, with a great crew and fantastic musicians and food. Can't understand this review as our experience certainly means we will gladly travel on the Jewel again!

Gwbigdog     11 months ago

Thanks for sharing

RoyalCruzer     11 months ago

You need to revise your post. I'm sure you missed something to complain about. Some people are so ungrateful.

bubbles60     11 months ago

We were on the Jewel this fall, and the food was fine. The dining room had the best service we have had on Royal recently. Royal is not our favorite cruise line, but the Jewel was fine. I would recommend it over the mega ship.

javawoody     11 months ago

Appreciate your comments

cruising2004     11 months ago

Sorry you were disappointed with your cruise.

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