Island Princess Cruise Review to Transatlantic

Contributor Level: Third Mate

Experience
7+ cruises

Reviews
2

Helpful Votes
3

1 out of 5

Customer denied boarding

Sail Date: March 21, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

Due to not finding any porters to handle our luggage in the usual manner, my wife and I suffered in the heat and through long switchback lines to get to the ship. Upon stepping aboard the ship my wife fainted from dehydration and exhaustion.  The ship personnel gave good care but medical center insisted she go to local hospital to get checked out.  By the time she was declared OK and released from the hospital,, the ship had departed. The next port was over a week away.  We decided the cruise experience wasn't a good one so we flew back home. We have cruised on Norwegian, Carnival, Celebrity, and Holland America, some multiple times. We are experienced cruisers.  Princess was very attentive after the incident, but not before.  Attempts to arrange compensating cruise were unsuccessful.  Discussions  with Princess will continue, I hope with more positive results.  

Ship Quality Not allowed passage on ship. Good medical center.
Food and Dining 17 day cruise, highlight of our year - never ate a meal, never sailed.
Cabin / Stateroom Removed from ship before we could use our cabin.
Ft. Lauderdale (Port Everglades), Florida Broward County Hospital was very nice.

Tip

Don't faint upon boarding.



Was this review helpful? 3

1 Comment


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top