The ship was great. I am unhappy with the travel agent. I requested connecting rooms, instead, my family was on separate parts of the ship; 6th and 9th floor. Being that far away from my children and husband was unsettling.

Item: Independence of the Seas
Rating: 4.6
Author: joy40700

Independence of the Seas Cruise Review to Caribbean - Western

joy40700

Contributor Level: Purser

Cruises: 2-3 cruises

Reviews: 2

Helpful Votes: 35

Overall rating:

4.6 out of 5

Verified Review

5 Night Western Caribbean Holiday (Miami Roundtrip)

Sail date: December 23, 2023

Ship: Independence of the Seas

Cabin type: Oceanview

Cabin number: 6506

Traveled as: Family (older children)

Reviewed: 10 months ago

Review summary

Overall it was nice. It was unsettling to be placed on different floors than my family although I requested connecting rooms at the time I booked and paid.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

4 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

The room was spacious.

Ports of call

Miami, Florida

5 out of 5

Nassau, Bahamas

5 out of 5

Falmouth, Jamaica

5 out of 5

Disembarkation

3 out of 5

My son left an item in his room. We asked to retrieve it and was told no. We waited 45 for someone to bring it to us, but no one ever showed up.

3 Comments

NyBella 10 months ago

If you went with the travel agent then he or she is definitely at fault. In the future if you need connecting rooms make sure you book a connecting room. Requesting a room is not a guarantee similar to a hotel request or taken into consideration but it is never guaranteed.

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Elissa35 10 months ago

Yeah next time I would verify what your room numbers are. They should be able to tell you if they booked directly.

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shopaholic6 10 months ago

Did you specifically BOOK connecting cabin numbers? Or did you book guarantee cabins and only REQUEST they were connecting?

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