We had embarkation issues, room issues, & shore excursion issues, but still managed to have a great cruise
Embarkation
3 out of 5
There was a major computer system issue, along with having to drop off spouse & luggage at one terminal, park at a different terminal & be shuttled back to board. The overall experience took several hours, but I believe the cruise line handled as best they knew how. But our embarkation experience has never been this slow or inconvenient
Ship experiences
Food and Dining
4 out of 5
Ship was clean, food was good, activities were enjoyable, staff very helpful & courteous
Onboard Activities
4 out of 5
The live music & bands were great, parties led by the cruise director & staff were fun
Entertainment
4 out of 5
The comedian/juggler Pete Williams was hilarious! The Grease musical wasn't so much
Service and Staff
5 out of 5
Every staff member on the ship was great, no exceptions
Ship Quality
5 out of 5
Very clean, decorated beautifully for Christmas, everything about the ship was great
Cabin / Stateroom
2 out of 5
When we arrived at our stateroom someone else's belongings were already in the room (they obviously had went to the wrong room), after several trips to guest services & one temporary room, hours later we were upgraded to a Balcony room, which we very much enjoyed, but we sure had to earn it.
Ship tip
Great cruise director, lots of activities, wonderful promenade, helpful staff
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