Horrible. The day before we set sail Royal Caribbean changed the destination. They didn't give customers any options to cancel or reschedule at a later date. I felt bullied.

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 07, 2020

Ship: Independence of the Seas

Cabin number: 8266

Traveled as: Singles/Friends

Reviewed: 11 months ago

Review summary

I was not satisfied with the fact that our destination was changed the day before we sailed. I understand that some things are beyond the cruise lines control, but each passenger should have been given a choice to rebook for later. Going to the Bahamas was a lot less than our original destination. I feel like I was bullied and cheated.

Embarkation

2 out of 5
Okay

Ship experiences

Food and Dining

5 out of 5
Execellent

Onboard Activities

5 out of 5
Execellent

Entertainment

I did not go to any shows.

Children's Programs

No children were with me.

Service and Staff

5 out of 5
Besides the staff at guest services not helping compensate anyone due to the destination change. The staff was awesome.

Ship Quality

3 out of 5
I have seen better.

Cabin / Stateroom

3 out of 5
Our room steward kept our room spotless, but the room could have been in better shape.

Ship tip

Pick a newer ship.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Labadee (Cruise Line Private Island) Did not visit port

The destination was changed the day before we sailed.

Falmouth, Jamaica Did not visit port

The destination was changed the day before we sailed.

Disembarkation

4 out of 5
Was this review helpful? 12

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