The worst vacation I've ever experienced

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 45

Overall rating:

2.7 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 07, 2020

Ship: Independence of the Seas

Cabin number: 1674

Traveled as: Couple

Reviewed: 1 year ago

Review summary

They ruined my anniversary, changed our destination and was rude when we asked for reconciliation.

Embarkation

1 out of 5
They were doing a low budget scan for fever but no one checked passports from their most recent trips.

Ship experiences

Food and Dining

3 out of 5
It was okay, not as good as my last times with Royal. Most of the staff seemed to have an attitude toward something and not that friendly.

Onboard Activities

1 out of 5
The port was very windy, the virtual reality thing seemed to be closed each time I wanted to try it and the rock climbing seemed to be closed a lot. The only thing I was able to do was play basketball 1 time while it was very windy.

Entertainment

4 out of 5
The shows were good. The seats need to be updated but the shows themselves were good.

Service and Staff

2 out of 5
Most of the staff seemed to have an attitude issue and the only staff member that seemed to be friendly and did his job correctly was Ralph the bartender.

Ship Quality

3 out of 5
It was okay but the staff and changes made it difficult to enjoy.

Cabin / Stateroom

4 out of 5
The cabin was nice but I'm not sure how clean it was. The 1st day there was a stain on one of the pillowcases. On the last day I moved the green sofa and found a chex mix peice. That makes me believe that the room was not cleaned well.

Ship tip

I would not suggest anyone to go to Royal Caribbean after how we were treated on our 15 year anniversary. I've cruised with Royal a lot but this was the worse vacation I've ever experienced.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

2 out of 5
The one excursion we had was cancelled after they took us to a place we didn't pay to go. Not only did they change our destination hours before the cruise but most of the things we wanted to do were cancelled.

Disembarkation

1 out of 5
Just hated the entire experience. These was the worst staff and crew I've ever experienced.
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